Xbox Rewards - Pandemic Rewards

Obliteral · Apr 29, 2018

I have recently bought the Avatar items just to finish everything off for the rewards but it still hasn't updated and I dont want to lose out on 6k Reward credits so how can I fix this? I have proof I have bought the Avatar items within this reward time
so will I just be given the 6k in a few days or will it not work as the Pandemic Rewards change tomorrow?

Hope i can get some help and thanks in advance for reading!

:)

XxDazeroxX · Apr 29, 2018

They take a long time to give me rewards credits

It's been over 96 hours and I still have not received my reward rewards pandemic credits, what happens?

Erythnul2020 · Apr 29, 2018

Rewards credits, how do I claim?

Hi,

I recently completed the pandemic rewards, about two weeks ago, had credits pending (just over 17,000) before the 15th of the month. Nothing was converted and have no button on your rewards page to claim them, yet still show a balance of well over the 5000
credit threshold... How may I convert these please, as I specifically bought items during the pandemic mission to build this reward..

Thanks in advance

XBLRewards8 · May 1, 2018

Hello Obliteral,

Apologies for the inconvenience. There was a server maintenance that delayed our processing by an additional 48 hours. We see that your avatar purchases have now been processed. You should see the remaining Pandemic offers complete within the next few days.

XBLRewards8

Hello Obliteral,

Apologies for the inconvenience. There was a server maintenance that delayed our processing by an additional 48 hours. We see that your avatar purchases have now been processed. You should see the remaining Pandemic offers complete within the next few days.

Smwutches

No. In order to qualify, the games have to be purchased during the offer period.

XBLRewards8

Hello ChaosCrusade,

Apologies for the inconvenience. We have identified an issue with your Dead Island purchase, and have resolved the issue. The correct spend amount for this offer was 37 EUR. Thank you for bringing the issue with the pricing to our attention. We have escalated
that information to our web team, and they should have the page fixed shortly.

[EX]

If you log-in to your Rewards account you'll find a link to contact the Rewards support at the bottom of the site.

This is the only way to contact them !

.... and it takes a while to get an answer because of the pandemic ...

XBLRewards8

Hello skulker00,

Apologies for the inconvenience. There was a server maintenance that delayed our processing. We have now recovered from that downtime, and we see your activity has now been processed. You should see the Pandemic offers being awarded over the next few days.

Xbox Rewards - Pandemic Rewards