Xbox rewards gems not converting correctly for change to microsoft rewards

ohno itstheCoPz · May 29, 2018

i have earned almost 800 gems using xbox rewards and so when i saw that its changing to microsoft rewards i went to spend them like the faq advised but almost everything is out of stock even microsoft rewards point which is digital and cannot be "out
of stock". 500 gems are used to purchase 10000 rewards points but since its out of stock im forced to not spend them and according to the faq these gems if left are worth one reward point!!!!! Thats 1/20th of what it is when you actually redeem them, ridiculous!
So in essence the item was listed as out of stock so people like me, who have been on xbox live for 10years and loyal gamers get jipped out of what we have earned. Gems are much harder to earn and are worth more than xbox rewards points yet in the change to
microsoft rewards their value is the same. Please fix this issue

:)

WillCochran551 · May 29, 2018

I am curious of when my xbox rewards points and gems are converting to microsoft rewards?

I am curious of when my xbox rewards points and gems are converting to microsoft rewards? I have been waiting but I don't see the points in my account from xbox rewards, only the ones I have earned.

eyecorporations · May 29, 2018

VIP Vault

Gems converting 1:1 is basically a scam. According to the vault rewards, gems should automatically convert to Microsoft rewards points at 1:20. If not, at least stop pretending that a digital reward you have full control over is out of stock. What a disgusting
way to treat your users.

XBLRewards8 · May 29, 2018

Hello ohno itstheCoPz,

We hear your feedback about Out of Stock or unavailable items in the MyVIP Vault. We are doing a series of MyVIP Vault restock deployments, the first of which already happened in the beginning of May, and the most recent happened yesterday. We'll be restocking
with many of the items members have asked for. Keep an eye on the @XboxLiveRewards Twitter handle for Vault restocking and prize announcements.

MRallamagoosa

From the Microsoft Rewards Migration FAQ: "any unredeemed MyVIP Gems will be converted to Microsoft Rewards points and can be used to redeem rewards from the Microsoft Rewards catalog once your membership is transitioned. One MyVIP Gem will
convert to one Microsoft Rewards point".

MRallamagoosa

From the Microsoft Rewards Migration FAQ: "any unredeemed MyVIP Gems will be converted to Microsoft Rewards points and can be used to redeem rewards from the Microsoft Rewards catalog once your membership is transitioned.
One MyVIP Gem will convert to one Microsoft Rewards point".

XBLRewards8

Hello ohno itstheCoPz,

Since being introduced in October, Gems have never had a Credit or currency value assigned to them. They can only be spent on purchases from the Vault. However, we realize that users have grown attached to their Gems, so when you are transitioned to Microsoft
Rewards, they will be converted into points. Note that Microsoft Rewards points and Xbox Live Rewards Credits are not the same. Your Gems will not be converted into Xbox Live Rewards Credits if you choose to remain in the Rewards programs, but will be converted
into Microsoft Rewards Points.

XBLRewards8

Hello ohno itstheCoPz,

We hear your feedback about Out of Stock or unavailable items in the MyVIP Vault. We are doing a series of MyVIP Vault restock deployments, the first of which already happened in the beginning of May, and the most recent happened yesterday. We'll be restocking
with many of the items members have asked for. Keep an eye on the @XboxLiveRewards Twitter handle for Vault restocking and prize announcements.

XBLRewards8

Hello TOXIC2theHEAD,

From the transition FAQ:

What will happen to my Xbox Live Rewards MyVIP Gems, MyVIP Perks, and MyVIP Vault?

You’ll have until May 31, 2018 to earn MyVIP Gems and unlock any new MyVIP Perks. You’ll then have until June 15, 2018 to claim any open MyVIP Perks and to redeem any unused MyVIP Gems in your Xbox Live Rewards account for prizes from the MyVIP Vault. After
this date any unredeemed MyVIP Gems will be converted to Microsoft Rewards points and can be used to redeem rewards from the Microsoft Rewards catalog once your membership is transitioned. One MyVIP Gem will convert to one Microsoft Rewards point.

Your 556 Gems will be converted to Microsoft Rewards Points when you are fully transitioned into Microsoft Rewards.

Xbox rewards gems not converting correctly for change to microsoft rewards