xbox rewards digital pre order punch card rewards not showing completed

Please help with this issue.

Hello JustDirt,

It looks like since your purchase was made so near to the release date for Watch Dogs 2, it was not properly allocated toward this offer. We will adjust this purchase, and you should see your final punch shortly. Apologies for the confusion.

Yeah, it kinda sucks, but that's how it is. The rewards punch cards are to get people to try games they might not have otherwise. It's a promotion between Microsoft and the company for whos game it is. The same situation applies on purchasing games
vs pre-ordering. If you pre-order and a punch card comes out, it's ineligible to earn that punch card. Sucks because I do love earning the points but I realize that it's to incite those that wouldn't otherwise buy the product, and not reward those that are
already on board.

I pre-ordered Resident Evil 7 weeks ago and it still has not shown up in my punch-card. It is the last of the 3 I need to complete the reward mission. If someone can look into it. Thanks.

Preorders do not count towards VIP.

But this is for the pre order punch card so it must count.

i have pre ordered AC Origin and Shadow so far and its not showing as pre ordered will i get the rewards if i pre order another title from the list or do i lose out again on this promo

Thanks inadvance