Xbox Rewards didn't deposit

Discus and support Xbox Rewards didn't deposit in XBoX Rewards & Social to solve the problem; Hi! My Xbox Rewards Credit was supposed to deposit into my account on November 15th, but did not. I wanted to use this Credit for the upcoming Black... Discussion in 'XBoX Rewards & Social' started by KvSpark, Nov 16, 2016.

  1. KvSpark
    KvSpark Guest

    Xbox Rewards didn't deposit


    Hi!

    My Xbox Rewards Credit was supposed to deposit into my account on November 15th, but did not. I wanted to use this Credit for the upcoming Black Friday sale.

    Please help!?

    :)
     
    KvSpark, Nov 16, 2016
    #1
  2. Smwutches
    Smwutches Guest
    Rewards points didn't deposit

    It depends on when you earned them. Credits are deposited by the following 15th or 30th of the month after you have at least 5,000 pending. So if you get to 5,000 between the 1st and 15th, they are deposited by the 30th. If you get to 5,000 between the 15th
    and 30th, they are deposited by the 15th of the next month.
     
    Smwutches, Nov 16, 2016
    #2
  3. XBLRewards8
    XBLRewards8 Guest
    Rewards points didn't deposit

    Hello,

    From the FAQ on Vault Credits:

    I claimed Rewards Credits from the vault. When will I receive them?

    If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
    account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
    will be deposited into your Microsoft account on or around the 15th of the next month.


    Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
    into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.
     
    XBLRewards8, Nov 16, 2016
    #3
  4. Smwutches
    Smwutches Guest

    Xbox Rewards didn't deposit

    There was not a deposit scheduled for the 15th. The first deposit took place on the 10th.

    When credits are deposited depends on when you get to 5,000 credits. Credits are deposited by the following 15th or 30th of the month. So if you get to 5,000 between the 1st and 15th, they are deposited by the 30th. If you get to 5,000 between the 15th and
    30th, they are deposited by the 15th of the next month. So if you got to 5,000 after November 1, they should be deposited on the 24th (the next deposit).
     
    Smwutches, Nov 16, 2016
    #4
  5. Smwutches Win User

    Xbox Rewards didn't deposit

    There was not a deposit scheduled for the 15th. The first deposit took place on the 10th.

    When credits are deposited depends on when you get to 5,000 credits. Credits are deposited by the following 15th or 30th of the month. So if you get to 5,000 between the 1st and 15th, they are deposited by the 30th. If you get to 5,000 between the 15th and
    30th, they are deposited by the 15th of the next month. So if you got to 5,000 after November 1, they should be deposited on the 24th (the next deposit).
  6. EffectedKitty Win User

    Rewards points didn't deposit

    I figured it was something to do with the date they were deposited and pending I appreciate the help
  7. XBLRewards8 Win User

    Rewards points didn't deposit

    Hello,

    From the FAQ on Vault Credits:

    I claimed Rewards Credits from the vault. When will I receive them?

    If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
    account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
    will be deposited into your Microsoft account on or around the 15th of the next month.


    Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
    into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.
  8. Smwutches Win User

    Rewards points didn't deposit

    It depends on when you earned them. Credits are deposited by the following 15th or 30th of the month after you have at least 5,000 pending. So if you get to 5,000 between the 1st and 15th, they are deposited by the 30th. If you get to 5,000 between the 15th
    and 30th, they are deposited by the 15th of the next month.
  9. FACELESSICE Win User

    Earning Microsoft Points for Gold renewal

    Deposits from the Xbox LIVE Rewards program occurs around the 15th and 30th of each month. Deposits from the Program are in batches of 100 Points or more. Rewards Points deposits are labeled as Points Added or Rewards. The Microsoft Billing site will not
    list out the specific Rewards opportunity that has been deposited. From there, the total amount of Rewards Points deposited should add up with the amount of awarded Rewards Points listed on the Xbox LIVE Rewards site. This is from the rewards rep. Here is
    a link to the forum

    forums.xbox.com/.../29.aspx
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Xbox Rewards didn't deposit

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