Xbox rewards app, says to update console location. I live in UK and system is set for UK

Hi

I'm unable to access the rewards app as I get a message telling me to update my consoles location. I've checked my system settings and it's correct to my location that being the UK.

Location problem

Hi

I'm unable to access the rewards app as I get a message telling me to update my consoles location. I've checked my system settings and it's correct to my location that being the UK.

Yes Microsoft

Some of the above responses are confusing for the OP to understand. Let me try to set the record straight:

If the OP has a UK account and is located inside the UK, they will have access to BBC iPlayer, 4OD and Channel Five On Demand. If they have an account outside the United Kingdom, i.e the Republic of Ireland but are located in the UK, they still won't have
access to thse apps, as they will not show up for download.

If the account is a UK account, but is now located outside of the UK, these apps will no longer function, even if they are downloaded to the console. They won't work, because due to licensing restrictions, the BBC, Channel 4 and Channel 5 do not broadcast
outside of the British Isles.

There is an international version of iPlayer, but it is not part of Xbox LIVE.

I hope that clears things up. Thanks.

I live in the UK my account and location are all set to UK so I don't know what the problem is.

I have this issue and raised a support case but nothing happening with that, I had a response to provide some details from bing diagnostics to confirm correct locale which I did. I use the launcher app on Android and it has a Rewards card in the side swipe I noticed.... But today I notice this is just saying it only works in the US, UK, Australia etc etc. And shows a sad panda I'm in the UK and mobile right now. Rewards has a massive bug with location which has stopped me being able to access it for months now. Everything everywhere is set to UK.