Xbox Rewards app asking for change of location

Hi there! I am sorry to hear about the issue.

I am afraid that we don't have here any official news or updates to confirm that as a known issue.

Have you instead check your account region and billing information if everything is set correctly via https://account.microsoft.com website?

If everything on your account is correct and you still keep getting issues with Microsoft Rewards, please submit a ticket directly to Microsoft Rewards team for them to properly investigate the issue. You may submit one through https://go.microsoft.com/fwlink/p/?LinkID=823675

Thank you!

My xbox rewards app keeps asking to update location

Então, eu faço esse procedimento para entrar nas missões game pass, mas me pede para abrir no App microsoft rewards on xbox, esse app não abre. Pede para mudar a localização.

Obs. Tudo atualizado aqui... Problema com o app microsoft rewards já tem uma semana.

[Edit - Translation] -

So, I do this procedure to enter the game pass missions, but it asks me to open in the microsoft rewards on xbox App, this app does not open.
Asks to change location.

Note that everything is updated here ... Problem with the microsoft rewards app already has a week.

Sorry for the late reply but thought I'd leave some feedback.

Unplugging my ethernet and tethering to my phone I am able to open the rewards app without issue

Once I do this I can plug my ethernet back in and access it like I used to, this however only lasts until a reboot of the console. It must have something to do with how the xbox is connecting out to the internet, i.e the DNS it doesn't like but changing a plethora of settings and setting static or manual ip makes no difference.

Thanks for the help though as it's SOMETHING at least, and means that I can access rewards albeit with a lot of messing about

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today Dystopianleader

I faced something similar with Rewards app in the past.

I solved it sharing mobile data via wifi Hotspot and connect my console in that way.

In case you didn't try it, please do it

Also, if maybe the issue persists even with mobile data, try changing your DNS settings on the console:

go to Settings > Network > Advanced Settings

Once you’re inside the Advanced Settings menu, go to DNS settings and select Manual from the list of available options.
When you get to the next screen, enter 8.8.8.8 in the box associated with the Primary DNS and 8.8.4.4 in the Secondary DNS box.

(Also try with 1.1.1.1 as primary and 1.0.0.1 as secondary if the previous DNS didn't work)

Once the default DNS addresses have been changed, restart your console and see if the issue has been resolved at the next console startup.

That should work buddy but share additional feedback if necessary, greetings from another Microsoft user!