xbox rewards account

Ro69er · Feb 11, 2018

I've been signed up to the rewards program since 2011 and upon checking my statement I've discovered that the games, addons and my previous subscription to groove music via xbox store haven't shown up on my statement nor have i been rewarded for them.

If someone could assist then that would be great.

Regards,

:)

mowerdude · Feb 11, 2018

Has anyone else got $6.00 free from microsoft on 360?

I was going to purchase a few games from xbox live on my 360 and I went to add a credit card and saw that for some reason that microsoft put $6.00 into my microsoft account and thought that was just from the rewards program. But I happen to check another account on my xbox 360 that i didn't even use the rewards program with and have just purchase one game with that account and it also has $6.00 in that account also is Microsoft given out $6.00 to us or what is the deal?

cross44 · Feb 11, 2018

Pre-Order Digital Versions?

Can't order disc and ask for digital later. Sony doesn't even do that.

If you preorder a disc you are getting a disc. You can sign up for xbox live rewards through xbox.com with your xbox live profile (you can create one before owning an xbox, and not have gold or anything either) and then setup your rewards profile.

When you preorder digital games that offer 10$ credit to your account for preordering, just have to use the same email you used with your rewards account.

Sounds complicated but it's not. You can get your games and get some rewards for the preorder, including the credit for more digital games / dlc.

Smwutches · Feb 11, 2018

Are there any specific offers you're looking for credits from? In order to receive credits, your purchases either have to be eligible for a specific offer on the site at the time, or you need at least 1 star level in order to receive VIP rebates.

There have never been any offers to receive credits for Groove.

Ro69er · Feb 11, 2018

I'm not too sure, i just know i paid full price for them. i just assumed purchases turned into rewards?

I've had points awarded in the past for renewing my gold membership.

XBLRewards8 · Nov 3, 2018

Hello Ro69er,

You can earn Xbox Live Rewards Credit in two ways:

1. By finishing the offers located on the MyMissions page at
https://rewards.xbox.com/mymissions/ .

-or-

2. For non-offer purchases, you can earn Credits by earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases
back as MyVIP payback Rewards Credit. Pre-orders, in-game consumables, and subscriptions are not eligible for MyVIP.

In September 2014 we changed to the MyVIP policy. As a result, payback based off Gamerscore (MyAchievements) was discontinued. Also, as mentioned in our pinned announcement at the top of the forums titled "HEY
YOU! We've got your answer here." (https://forums.xbox.com/en-US/thread/2f5ffacb-bf1e-4fca-8764-f57f69556e55), we no longer award Credits for Xbox Live Gold renewals
as of July 2014.

MyVIP had a recalibration for the last few years. At the end of the year, we place you in your MyVIP rank for the new year based off your eligible spending from the previous year, and set your progress to the default state. This happened in September 2015
and December 2016. We did not recalibrate this year (December 2017). Since you are a zero star member, you do not get payback Credits on your purchases. You can check your current MyVIP level/progress at (Xbox Live Rewards).

XBLRewards8

Hello r3Kayn,

Your deposit was prevented due to a mismatch between your British Rewards Account region and your Slovakian Microsoft Account region. When you register into the Rewards program, we create a Rewards account based on your Microsoft Account region at the time
of registration. Since your Rewards Account is a separate entity from your Microsoft Account, migrating your Microsoft Account region will not also change your Rewards Account region. Therefore, when your Rewards Account attempts a deposit in one regional
currency, it cannot complete when your Microsoft Account is of a differing currency.

If Xbox Live Rewards is unable to deposit into your account for some reason, as long as you have not opted out to make the transition to Microsoft Rewards, any undeposited Xbox Live Rewards Credits and unredeemed MyVIP Gems will be automatically converted
to Microsoft Rewards points and be added to your Microsoft Rewards account to redeem for whatever you choose from the Microsoft Rewards catalog. Note that Slovakia is not a Xbox Live Rewards eligible country, either.

XBLRewards8

Hello xSuuperSoldieRx,

Xbox support cannot adjust a Xbox Live Rewards account. They awarded you a refund in our name, but that was not done through our Xbox Live Rewards program.

Your deposit is being prevented due to a mismatch between your US Rewards Account region and your Russian Microsoft Account region. When you register into the Rewards program, we create a Rewards account based on your Microsoft Account region at the time
of registration. Since your Rewards Account is a separate entity from your Microsoft Account, migrating your Microsoft Account region will not also change your Rewards Account region. Therefore, when your Rewards Account attempts a deposit in one regional
currency, it cannot complete when your Microsoft Account is of a differing currency. However, this issue can be fixed by heading over to the Microsoft Commerce page at (https://commerce.microsoft.com) to update
your Microsoft account to match your Xbox Live Rewards location.

XBLRewards8

Hello xSuuperSoldieRx,

Xbox support cannot adjust a Xbox Live Rewards account. They awarded you a refund in our name, but that was not done through our Xbox Live Rewards program.

Your deposit is being prevented due to a mismatch between your US Rewards Account region and your Russian Microsoft Account region. When you register into the Rewards program, we create a Rewards account based on your Microsoft Account region at the time
of registration. Since your Rewards Account is a separate entity from your Microsoft Account, migrating your Microsoft Account region will not also change your Rewards Account region. Therefore, when your Rewards Account attempts a deposit in one regional
currency, it cannot complete when your Microsoft Account is of a differing currency. However, this issue can be fixed by heading over to the Microsoft Commerce page at (https://commerce.microsoft.com) to update
your Microsoft account to match your Xbox Live Rewards location.

XBLRewards8

Hello xOmqItsJake,

Your deposit was prevented due to a mismatch between your US Rewards Account region and your UK Microsoft Account region. When you register into the Rewards program, we create a Rewards account based on your Microsoft Account region at the time of registration.
Since your Rewards Account is a separate entity from your Microsoft Account, migrating your Microsoft Account region will not also change your Rewards Account region. Therefore, when your Rewards Account attempts a deposit in one regional currency, it cannot
complete when your Microsoft Account is of a differing currency.

If Xbox Live Rewards is unable to deposit into your account for some reason, as long as you have not opted out to make the transition to Microsoft Rewards, any undeposited Xbox Live Rewards Credits and unredeemed MyVIP Gems will be automatically converted
to Microsoft Rewards points and be added to your Microsoft Rewards account to redeem for whatever you choose from the Microsoft Rewards catalog.

XBLRewards8

Hello THE GULLY 1,

Your deposit was prevented due to a mismatch between your UK Rewards Account region and your IRL Microsoft Account region. When you register into the Rewards program, we create a Rewards account based on your Microsoft Account region at the time of registration.
Since your Rewards Account is a separate entity from your Microsoft Account, migrating your Microsoft Account region will not also change your Rewards Account region. Therefore, when your Rewards Account attempts a deposit in one regional currency, it cannot
complete when your Microsoft Account is of a differing currency.

If Xbox Live Rewards is unable to deposit into your account for some reason, as long as you have not opted out to make the transition to Microsoft Rewards, any undeposited Xbox Live Rewards Credits and unredeemed MyVIP Gems will be automatically converted
to Microsoft Rewards points and be added to your Microsoft Rewards account to redeem for whatever you choose from the Microsoft Rewards catalog.

xbox rewards account