Xbox Requests: Week of December 2nd, 2022

I had the same problem. I bought it on December 12 of 2021. In January of 2022 I had to start turning it off once a week. It finally stopped working February 1st of 2022. The switch to turn it on and back off is stuck in the on position. I can't return it to target because I only had til January 24th 2022.

Tzar, the 360 came out 2nd December here so i've got a week left to buy a cake! Lol.

Item purchased on 10/16/2022..just before midnight

1st refund request on 10/17/2022 using the url https://support.xbox.com/en-US/help/subscriptions-billing/buy-games-apps/refund-orders

1st decline email - 10/19/2022

2nd refund request on the evening of 10/20/2022 using url https://support.xbox.com/forms/request-a-refund

2nd decline email - 10/21/2022

and the purchase is showing at https://account.microsoft.com/billing/orders , along with 2 other purchases I made that night, another set of movies, and a game pre-order. There is also a "Miscellaneous Credit $0.00 Refunded $100.00" from where I used Microsoft Rewards to redeem points for account credit, however that balance was almost completely exhausted. nearly the entirety of the purchase amount of the item I am trying to refund was charged to my card.

Total

$18.99

Paid with

Microsoft account - $0.83,

Credit Card - $18.16

It’s up to date, it was last updated December 7 2022

Similar question although I'm from the U.K and my sub runs out December 2022.