Xbox Requests: Week of August 30th, 2019

I get that, but the purchase was made on August 29th, the points were set to expire on August 30th...

That is not cool... I'm in the US, is there some sort of Time Zone issue as when Microsoft deems it the 30th?

Yes, if you made the purchase under your account you will get an xbox message
by 30th june 2019

Do you have a reference for this quote

"Thanks for updating us with your reply. The issue with updating turned out to be related to a

Preview Build for the console that was sent out to our Preview Program customers that day. What this means is that if your console is enrolled in the Preview Program, then traditional troubleshooting will not work for your console. " unquote

I downloaded that exact Preview build without any issues at all. However, I did wait until
the Core issue problem with XBLive was resolved before attempting the update.

I am still using that build and have not had any major issues.

Ah, thanks for pointing that out. Do I need to redownload and copy the OSU1 files to a USB again for the August 2019 update then? Or is OSU1 not in-line with the latest OS update and merely a 'rescue OS' to get things moving for the time being?

FYI, the one I downloaded again on August 14, 2019 updated my console to the July 2019 OS version, not August.

Is there no other way to update other that the OSU1 solution? I'm still on the July 2019 OS although things are running fine.

Xbox Live system update is a no-no for me as it corrupts the OS and then everything pretty much stops working.

Hello Htkim,

Thank you for reaching out to the Xbox forums! I'm sorry to hear that you were having difficulties bypassing the load screen. Are you still receiving this error? It looks as though there was a patch that rolled out on August 30th which was shortly after your post.

Patch Notes August 30th, 2021

If you're still receiving the same error, please reach out to Forza support at the link below.

Submit a Ticket

Hope this helps!

-Tali