Xbox remote won't trun on unless plugged into device

Discus and support Xbox remote won't trun on unless plugged into device in XBoX on Consoles to solve the problem; I got this remote April? of 2024 from target. I used it for about 6 months before the batteries died and when I replaced them it wouldn't turn back on,... Discussion in 'XBoX on Consoles' started by Aligator12, Mar 3, 2025.

  1. Aligator12
    Aligator12 Guest

    Xbox remote won't trun on unless plugged into device


    I got this remote April? of 2024 from target. I used it for about 6 months before the batteries died and when I replaced them it wouldn't turn back on, Maybe my batteries are old? Nope i've tried many different ones. The remote will not even light up unless plugged into device, it won't charge or anything. I guess my warranty is expired so my questions are: has anyone else had this issue, what did you do to fix it/ get a replacement? What is the microsoft complete thing? Is it cheaper to pay for that warranty and then have them replace my remote through that? I've tried power cycling, i've updated the remote, i've checked and replaced the batteries numerous times, it is not corroded, It used to be bluetooth so I promise it is not a wired controller,also it is for the xbox one. Any advice would be great, Thanks.

    :)
     
    Aligator12, Mar 3, 2025
    #1
  2. Alvaro A- Win User

    Xbox remote won't trun on unless plugged into device

    Hi Aligator12

    Thank you for posting in Microsoft Xbox Community. I'm sorry to hear that you are having issues with your Xbox controller. I understand that it's only working when it's plugged in.

    You shared that you already did the some basic troubleshooting such as reset, replacing the batteries and updating the firmware. Based on the information that your shared, It is safe to conclude that your controller has hardware issues and I'm sorry about your situation.

    I would recommend that you submit a service request so it could be checked further. To set up a replacement order or check your controller's warranty status, please go to:

    https://support.xbox.com/help/hardware-network/...

    Please note that in this public community forum, we are players like you trying to help and guide other players. This means that we do not have access to other accounts or access to other users' information.

    Regards,

    Alvaro
  3. FranklinFennell Win User

    WEP key problems

    trun off your xbox unpug everything then plug it back in and it will work
  4. VELLCROWMobB Win User

    Xbox wireless network issue

    My Wi-Fi is the working have several other devices connected but my Xbox live won't connect unless I plug in Ethernet yellow cord why is that
  5. technicaldahc Win User

    Annoying Pictures

    from the dashbroad go right to the setting / system / console settings /connected devices make sure that play to is trun off that should stop your xbox from doing that
  6. DeniqL Win User

    Controller won't turn on unless plugged into PC.

    Hi! I'm Luis, a fellow Xbox Gamer . Thanks for reaching us out here.

    If your controller is fully updated but still won´t power on without a cable then it sadly needs to be replaced or serviced.

    Or you can still use it if you do not mind using a cable
Thema:

Xbox remote won't trun on unless plugged into device

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