XBOX Remote Play won't initiate on PC

Discus and support XBOX Remote Play won't initiate on PC in XBoX on Consoles to solve the problem; I have a current ultimate game pass subscription My XBOX is fully updated Remote Play is set up properly on my XBOX While on my home network, I'm... Discussion in 'XBoX on Consoles' started by Benji Nadler, Jul 17, 2023.

  1. Benji Nadler
    Benji Nadler Guest

    XBOX Remote Play won't initiate on PC


    I have a current ultimate game pass subscription

    My XBOX is fully updated

    Remote Play is set up properly on my XBOX

    While on my home network, I'm able to initiate a remote play session on my Pixel 7 Pro

    My windows 11 PC is fully updated

    The XBOX app on my PC is installed and updated

    When I open the XBOX app, it loads the dashboard, but when I attempt to initiate remote play on my PC, I get a black screen that never changes. I don't see the rocket animation or anything else.

    I've already gone through tech support for both xbox and windows, with both support departments referring me back to the other.

    :)
     
    Benji Nadler, Jul 17, 2023
    #1
  2. Benji Nadler Win User

    XBOX Remote Play won't initiate on PC

    I connected my PC to my mobile device's hotspot and attempted to connect to remote play, but still could not.
  3. WattyNuela Win User

    XBOX Remote Play won't initiate on PC

    That’s unfortunate to know, Benji.

    I would like to ask, may I know if you tried to connect your PC to a different internet source temporarily? Like a mobile hotspot via USB cable if your PC doesn’t have a Wi-Fi connection.

    Or the same, but on your Xbox console instead, and then try to remote play with your PC.
  4. Benji Nadler Win User

    XBOX Remote Play won't initiate on PC

    Thanks for the suggestions, but still not initiating.
  5. WattyNuela Win User

    XBOX Remote Play won't initiate on PC

    Thank you, Benji.

    I can suggest you some possible solutions:

    A. Go to Console Settings > Network settings > Advanced > DNS > Manual
    Use the next address as the primary 1.1.1.1 and 1.0.0.1 as the secondary.

    Restart your console and try using the remote play feature on your PC.

    You may also want to try with 8.8.8.8 as the primary and 8.8.4.4 as the secondary address.

    B. Disable the IPv6 feature in your network adapter properties:
    https://windowsloop.com/disable-ipv6/
    Once done, try using the remote play feature one more time.

    C. Use a custom DNS address in your network adapter properties before trying again:
    https://www.windowscentral.com/how-change-your-...

    Would be nice if you restart the PC, after you try each possible solution.

    Some links lead to a non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.
  6. Benji Nadler Win User

    XBOX Remote Play won't initiate on PC

    I've uninstalled and reinstalled the XBOX app several times

    I've disabled and reenabled remote play on the XBOX

    I've reset the router and modem

    I updated my windows version from 10 to 11 (along with the media creation)

    I've removed and reinstalled games services

    I've changed the settings to all XBOX services and gaming services to turn on upon restart
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XBOX Remote Play won't initiate on PC

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