Xbox remote play web is not working

ok. i understand. in this case, the only alternative left is the last one available.

try Clearing the Edge browser cache.

Clear the Edge browser cache and cookies. This may resolve issues caused by stored data.

I believe I said I was using a Moto G Power phone, which is Android and I was using Edge. Everything is up to date. The controls are frozen on the screen.

I know what I am doing, I have been using remote play for years from the app. I have tried using the PC but you are required to use a controller. I tried an Apple and got that same result.

Hello, my name is Tadeu, I am an Independent Consultant and a member of the Microsoft Xbox community, just like you.

I apologize for the issue you are experiencing.

I am here to help.

I hope everything is going well and thank you for contacting me.

I understand that you’re having trouble with Remote Play.

I apologize for the inconvenience. I’ll do my best to help.

Please check your browser compatibility, as Xbox Remote Play on the web works best with specific browsers. For iOS, we recommend using Safari, as it’s optimized for Apple devices.

Make sure your Safari browser is updated to the latest version by going to Settings > General > Software Update on your device.

Next, clear your browser cache. To do this, go to Settings > Safari > Clear History and Website Data. Restart Safari, navigate to the Xbox Remote Play website, and try again.

Next, update your Xbox console by going to Settings > System > Updates.

Make sure that any pending updates are installed.

Next, test your network connection, as Remote Play requires a stable and fast internet connection. Go to Settings > General > Network Settings > Test Network Speed ​​& Statistics. Make sure your iOS device is connected to a strong Wi-Fi network (5 GHz band preferred). Then, enable remote features on your console. Go to Settings > Devices & Connections > Remote Features. Check the “Turn on Remote Features” option and make sure your power settings are set to Instant-On. If the issue persists after following the troubleshooting steps, try using alternate devices, such as a PC, Mac, or Android, to confirm if the issue is device-specific.

Thank you for your assistance.

With port must by forwarding to remote play ? Is any specific port in my router must be open to mobile web 5g?

Then remote.play wont work

Remote play ala xcloud is only available on gamepass ultimate

Game.streaming.via.the xbox companion app requires a xbox

Keep in mind you can't.use.the.xbox while you are.using.the wireless gamestreaming

Huh? Remote Play is nothing to do with Xcloud or Game Pass. And if it won't work, then how can they get it working on their Android device? And they have an Xbox so that's not the issue.

They are trying to Remote Play their Series X games from their Series X console to their PC via the Remote Play feature and using the Xbox App. This should work without an issue, as it does with their Android device. There is nothing on the Remote Play page to suggest Game Pass is needed

https://www.xbox.com/en-GB/consoles/remote-play