xbox remote play STILL broken!

Discus and support xbox remote play STILL broken! in XBoX on Consoles to solve the problem; hello, i have a xbox series s and i was planning on using remote play , when i tried it on my windows 11 laptop the screen is completely black, while... Discussion in 'XBoX on Consoles' started by xek ‏‏‎ ‎ ‏‏‎ ‎ ‏‏‎ ‎, Jul 26, 2023.

  1. xbox remote play STILL broken!


    hello, i have a xbox series s and i was planning on using remote play , when i tried it on my windows 11 laptop the screen is completely black, while on any other platform i can see my xbox screen. any help?

    :)
     
    xek ‏‏‎ ‎ ‏‏‎ ‎ ‏‏‎ ‎, Jul 26, 2023
    #1
  2. Rostom L Win User

    xbox remote play STILL broken!

    Hi there! I'll do my best here to help.

    You mentioned that on the other platform your remote play works fine, correct? Which platform exactly? Are you able to play your games there remotely except on your Windows 11 machine?

    If you want to play remotely on your Windows 11, make sure that all your available updates from Windows and Microsoft Store are installed:
    Check for Windows updates - https://support.microsoft.com/windows/update-wi...
    Get updates from Microsoft Store - https://support.microsoft.com/account-billing/g...

    You could as well repair & reset your Xbox app:
    Repair/Reset apps - https://support.microsoft.com/windows/repair-ap...

    On your Xbox console, please power cycle it as well. Press and hold the Xbox power button for 10 seconds until it turns off. Unplug it from its power source for few minutes then plug it back in and turn it on again.

    Then do the same with your network devices such as modem/router. Turn it off and unplug its power source for few minutes before turning it back on.

    Best regards,
  3. JZ-Janzou Win User

    We were unable to turn on your console. Make sure this device is on the same network as your console and your console is set to instant on.

    Hmm,

    My remote power-up (1s over wireless) broke after the October xbox console update.

    and is still broken.....

    C'mon dudes
  4. John Acey Win User

    Can't install Xbox games to console remotely

    I feel like remote installing games from xbox.com via web browser is currently broken.

    Its been broken for me too, for a while. And not just me, same goes to my friend.

    Unless someone can confirm that they can still install games from xbox.com thru a web browser on a pc, I think it's broken.

    I don't know if remote installing thru xbox app on smartphone still works, can't test that personally. Might try to borrow a smartphone and try that soon, will see.
  5. IonBlade Win User

    Any fix for remote play from IOS 16 not connecting?

    No work.

    Still can’t remote play on ios16 with 5G data.
    Yup, remote play from any network outside of the network the Xbox is on is currently broken on iOS 16 and has been since iOS 16 beta's initial release.

    The Xbox team is aware of it - see Spartycrunch's response at https://www.resetera.com/threads/xbox-remote-play-is-broken-on-ios-16.652536/

    There's a thread on Reddit with dozens of people having the same issue. https://www.reddit.com/r/xboxinsiders/comments/xpmjdi/issues_with_remote_playxbox_app_on_ios_16/

    The reviews on the iOS app on the iOS App Store are filled with people reporting the same, if you sort by most recent reviews.

    The steps listed by Dérek will have no effect, as this is a bug in the Xbox app on iOS 16, not an issue with the Xbox or NAT configuration, as evidenced by the fact that Android, iOS 15 and below, and Windows devices will be able to remote play from the same Xbox out of network, but iOS 16 fails for those impacted.

    Microsoft has yet to formally acknowledge this in any known issues listings. The best we can hope for is that a fix goes in at some point, versus them continuing to sweep it under the rug.
  6. Jeremy2085 Win User

    My sync button is broken

    If the remote or controller has a button which is broken then the only way to fix is to get it sent in for a repair or get a refund or replacement if the product was broken within it's warrenty period. I suggest contacting xbox customer services or the
    people you bought the product off in the first place and explaining to them exactly what happened and if the product is still in warrenty then they should be able to issue you with a refund or a replacement product. I hope this helps and all the best and good
    luck with your remote.
Thema:

xbox remote play STILL broken!

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