Xbox Remote Play not working on PC

Hello, first it's a pleasure to be able to help you today.
My name is Georges C.

Without much welcome the community.

Hello jcleigh, just to make clear what this is about, are you trying to stream from Xbox to PC on the same network, are you trying to remotely play xbox through your mobile phone or are you trying to play Xcloud?

The OP is trying to use Remote Play between their PC and their Series X using the PC Xbox App:

"PC to XSX Remote Play"

They have tried to use remote play with their Android Device and it worked fine

I'm having the same issue.

but I figured something about this.

When TV that connected to XBOX is turned on. remote play works.

but when TV is turned off. remote play is not working.

if I turn on my TV first, then remote play from my PC . it works perfectly.

then if I turn off my TV. suddenly Remote play become very unstable and stuttering.

and it disconnected automatically in a minute.

I tested wireless and wired , both behaves same.

and most importantly , this issue not reproducing iPhone and android phone remote play.

mobile phone remote play works perfectly no matter TV is turned on or not.

Wow you are right! I recreated this behavior exactly.

It would appear that PC Remote Play has some dependency on the XBox's TV being on. This is a great find @DaewooKim1!

Hi Akber Khan1

We haven't heard from you in 72 hours, so we assume your issue has already been resolved. We will not be tracking this topic going forward, therefore, if you need further assistance, please create a new topic to discuss these concerns by clicking on this link: Create a new question or start a discussion (microsoft.com)

Sincerely



Microsoft Forum Moderator

Hi Akber Khan1



Greetings!



Thank you for posting in Microsoft Community. We are happy to help.

• Are you an Xbox insider or PC insider?
  
• Can I ask for your Xbox network?
  

Check Xbox Network -

• For Windows 10:
  
  • PC Settings > Gaming > Xbox Network and check the NAT Type.
    
  • Look for NAT Type and error message/code.
    
  • Please reply with any error message/code you notice.
    
• For Windows 11: Install Xbox Console Companion app from Microsoft Store (click here)
  
  • Launch Xbox Console Companion app.
    
  • Go to Settings and select Network tab.
    
  • Look for NAT Type and error message/code.
    
  • Please reply with any error message/code you notice.
    

You may want to check this: Console remote play button missing on latest version of the xbox app - Microsoft Community it has a troubleshooting steps provided it might help you.

We look forward to your reply.



Sincerely



Microsoft Forum Moderator

I'm having the same issue.

but I figured something about this.

When TV that connected to XBOX is turned on. remote play works.

but when TV is turned off. remote play is not working.

if I turn on my TV first, then remote play from my PC . it works perfectly.

then if I turn off my TV. suddenly Remote play become very unstable and stuttering.

and it disconnected automatically in a minute.

I tested wireless and wired , both behaves same.

and most importantly , this issue not reproducing iPhone and android phone remote play.

mobile phone remote play works perfectly no matter TV is turned on or not.