XBox Remote Play Not Functioning

Discus and support XBox Remote Play Not Functioning in XBoX on Consoles to solve the problem; On 5/17/2022, in the early morning, remote play was working just fine. Then during the afternoon, it stopped working and I could not connect to my... Discussion in 'XBoX on Consoles' started by CoreyLivermore, May 18, 2022.

  1. CoreyLivermore
    CoreyLivermore Guest

    XBox Remote Play Not Functioning


    On 5/17/2022, in the early morning, remote play was working just fine. Then during the afternoon, it stopped working and I could not connect to my XBox. I actually called support and spoke with someone yesterday afternoon, and we went through ALL the steps (reset modem, repair/reset XBox Companion App, Power Cycle, sign in/sign out). I can verify that both the XBox and the Companion App are signed into the same account (DarthSeverus71). I can confirm that both the XBox and the Companion App are logged onto the same 5G wifi network in my home. And yet, as of this morning, I cannot access my XBox from my windows PC.

    Windows 11 PC

    XBox Companion App

    XBox One Series

    I tried adding the device through the Companion App, and it can't connect. I tried using the IP address of the XBox when it's turned on, and the Companion App states that no device with that IP Address can be found on the current network.

    What happened? Why can I not access my XBox remotely from my home office when the PC is on the same network, I'm signed in with the same user name, and I am not having internet issues on any other device in my home?

    :)
     
    CoreyLivermore, May 18, 2022
    #1
  2. Lucas Lauer Win User

    XBox Remote Play Not Functioning

    I'm glad it worked for you.

    If you have any other question, please let me know.

    If you don't, have a nice week, my friend.
  3. Lucas Lauer Win User

    XBox Remote Play Not Functioning

    I understand your frustration, but you already did all the troubleshooting steps that the Xbox Support told you. It's a bug hapenning with other users and there's not much we can do about it besides reporting it to Microsoft developers to fix it.
  4. CoreyLivermore Win User

    XBox Remote Play Not Functioning

    I got the answer from the admins on the Discord site. I needed to switch to the XBox App and stop using the Console Companion App.
  5. Lucas Lauer Win User

    XBox Remote Play Not Functioning

    Hello, CoreyLivermore. Thanks for reaching out! My name is Lucas, and I'm an Independent Advisor and a Microsoft user just like you. I'll be happy to assist you today.

    It is a bug that started to happen to some users since yesterday. Please check this thread:

    https://answers.microsoft.com/en-us/xbox/forum/...

    You can try to wait for an update from Microsoft, or you can submit a feedback to inform Microsoft developers about the bug:

    - Go to Start, search for Feedback Hub.

    - Enter the details of your issue/the bug.

    - Press Submit.

    If you have any other question, please let me know.
  6. ngocphi Win User

    Can I play the Xbox 360 DVD game on a Microsoft computer without an Xbox 360?

    No as that function wasn't .available for xbox 360 only remote access would be smart glass or the discontinued media center

    Not to mention the runtimes aren't compatible

    You can play via remote play via xbox one or higher or cloud
Thema:

XBox Remote Play Not Functioning

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