Xbox remote play doesn’t work on apple devices

Discus and support Xbox remote play doesn’t work on apple devices in XBoX on Windows to solve the problem; I can only remote play on my Microsoft Surface… neither my iPhone or iPad will connect to my Xbox. The iPhone will connect when using cellular data,... Discussion in 'XBoX on Windows' started by BBerryo, May 22, 2023.

  1. BBerryo
    BBerryo Guest

    Xbox remote play doesn’t work on apple devices


    I can only remote play on my Microsoft Surface… neither my iPhone or iPad will connect to my Xbox. The iPhone will connect when using cellular data, but won’t when using wi-fi. Any fixes?

    :)
     
    BBerryo, May 22, 2023
    #1
  2. CarTzy Win User

    Xbox remote play doesn’t work on apple devices

    Hello!

    We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Microsoft Community.


    [​IMG]


    Thank you for understanding.
  3. CarTzy Win User

    Xbox remote play doesn’t work on apple devices

    Hello BBerryo,

    Welcome to Microsoft Community.

    I can see that you are having issues with Xbox Remote play. There are various probable causes for remote play troubles, including network issues, device compatibility, app settings, and console updates. Please take the following actions to troubleshoot your problem:

    • Ensure that your Xbox console and device are both connected to the same network and that you have a reliable internet connection.
    • Update your Xbox app and console to the most recent version. You may check for updates in either the app or the console settings.
    • In the app, adjust your remote play settings to match your network speed and device capabilities. In the app, you may adjust the video quality, frame rate, and audio settings.
    • Restart your Xbox system and device before attempting again.

    Source: Troubleshoot remote play gaming | Xbox Support

    Please see: How to set up remote play | Xbox Support

    We're looking forward to hearing from you. If there are any inquiries about our description or if there are any misconceptions, do reply to the post.
  4. Tristen Onofry Win User

    Xbox remote play with touch controls like cloud gaming

    Also, you don't have a way to change the setting of the Xbox Adaptive Controller on the cloud gaming with Android devices or Apple devices on the remote play or on the Xbox app.
  5. JosefLBohorquez Win User

    Remote play doesn’t work.

    Hi and thanks for reaching Microsoft Xbox gamer's community.
    My name is Josef.
    I'm an Independent Advisor

    Hope you're doing great today despite this Cterie

    Sorry for the inconveniences, this is something that’s affecting some users after updating to iOS 16

    Microsoft is already aware of the problem and an agent communicated this problem with the internal support
    You can check a related thread here:
    https://answers.microsoft.com/en-us/xbox/forum/...
  6. Rodrigo Oliver Win User

    Remote play doesn’t work

    Hi Ana, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    I am sorry to hear that.

    Please, change your connection DNS.

    Follow these steps:

    Go to Profile and System > Settings

    In the Settings menu, select General > Network settings.

    Select the network you're connected to, then select Advanced settings > Manual

    On the DNS field, input these:

    Primary: 8.8.8.8

    Secondary: 8.8.4.4

    Save settings.

    Let me know if it works!
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Xbox remote play doesn’t work on apple devices

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