Xbox related apps are broken

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Thank you for understanding.

Hello Member,

Can you try to follow this guide: Fix problems with apps from Microsoft Store - Microsoft Support

• Make sure the date and time are set correctly
  
• Make sure you have enough storage
  
• you can also try changing the download location.
  
• Open Run
  
• Type the command below
  
  [table][tr]

  ms-windows-store://home

  [/tr][/table]
  
• This will open the Microsoft Store interface.
  
• Click on the action icon or the 3 dots on the upper right corner
  
• Click on Download and Updates
  
• Then Get Updates
  
• Restart computer then check if you can download the game
  
• Open Command Prompt with admin
  
• Type the command below
  
  [table][tr]

  wsreset.exe

  [/tr][/table]
  
• Restart PC then test.
  
• Open a new Windows Terminal as an Administrator (Press Windows+X and Select Windows Terminal Admin).
  
• Select the Command Prompt or PowerShell profile from the down arrow chevron menu.
  
• Type the command below.
  
  [table][tr]

  sfc /scannow

  [/tr][/table]
  
• Wait for the scan to complete.
  
• If there's no errors, you can close the console now.
  
• If it doesn't help, do a Component Store repair with this command:
  
  [table][tr]

  dism /Online /Cleanup-Image /RestoreHealth

  [/tr][/table]
  
• Restart the computer and run scan again.
  

[table][tr]

sfc /scannow

[/tr][/table]

Thank you for your help. The windows store apps troubleshooter isnt on my troubleshooter list.

I'm and I'm here to help you.

Im more then happy to help you.

Im sorry that your experiencing problems with the xbox apps

There are a few problems with the xbox app at the moment.

I can’t do anything because im not an employee

Kind Regards

The “Xbox” app on my PC, and “Game Bar” will not work. I tried a bunch of different solutions, I even reset my pc and upgraded from windows 10 > windows 11, but nothing is working. When I open the “Xbox” app it just pops up for a second (black screen with white xbox logo in the middle) then it closes, and “Game Bar” wont open at all. Can someone please help?

(Windows 11 Home 23H2)

Hello Member,

Thank you for posting in the Microsoft Community.

I'm sorry to hear that you are having trouble with the Xbox app and the Game Bar on your PC. This sounds like a frustrating issue.



There are a few possible causes for this problem, such as corrupted files, outdated drivers, incompatible settings, or network issues. Here are some steps you can try to fix it:



- Run the Windows Store Apps troubleshooter. This tool can automatically detect and repair common issues with Windows apps. To do this, go to Settings > Update & Security > Troubleshoot > Additional troubleshooters > Windows Store Apps > Run the troubleshooter.

- Reset the Xbox app and the Game Bar. This can clear any cached data or settings that might be causing the problem. To do this, go to Settings > Apps > Apps & features > Xbox > Advanced options > Reset. Do the same for Game Bar.

- Update your graphics card driver. Sometimes, an outdated or incompatible driver can prevent the Xbox app and the Game Bar from working properly. To do this, go to Device Manager > Display adapters > Right-click on your graphics card > Update driver > Search automatically for updated driver software.

- Check your firewall and antivirus settings. Some firewall or antivirus programs might block the Xbox app and the Game Bar from connecting to the internet or accessing certain features. To do this, go to Settings > Update & Security > Windows Security > Firewall & network protection > Allow an app through firewall > Change settings > Make sure Xbox and Game Bar are checked. Also, check your antivirus settings and make sure they are not interfering with the Xbox app and the Game Bar.

- Reinstall the Xbox app and the Game Bar. If none of the above steps work, you might need to uninstall and reinstall the Xbox app and the Game Bar from the Microsoft Store. This can ensure that you have the latest version of both apps and that they are installed correctly.

Troubleshoot Game Bar on Windows | Xbox Support

Troubleshoot issues with the Xbox app for Windows | Xbox Support



I hope these steps help you resolve your issue. If you still need further assistance, please let me know and I'll be happy to help you. Thank you for choosing Xbox and have a great day.