Xbox Quests Website Says I'm Ineligible for Quests

falco555 · Jul 4, 2018

Hi there, I went over to the Xbox Quests website to track my progress for the new July quests, and saw that the website said I was Ineligible. I should eligible, because my gold membership expires on the 26th and I have auto renew on. Any help?

:)

IIOpDestroyerII · Jul 4, 2018

Xbox Quests Ineligibility

When I go to the Xbox Quests website it says Ineligible (I am an Xbox Live Gold Subscriber)

"Ineligible

Oops! Sorry about that! It looks like you’re not eligible for this program. We appreciate your interest though!"

DonkenG · Jul 4, 2018

Xbox Quest Promotion Eligibility

When I go to this site:

Xbox Quests | Xbox

and click on Check Your Quests Progress Here it says Ineligible on the following page. I have Xbox Live Gold... so I am not sure why I would be Ineligible, I was wondering if this is correct or if the website is just showing me incorrect info?

M3tal Daz3 · Jul 5, 2018

Only legal residents of the 50 United States (D Legal residents of the 50 United States (D.C.), Canada (excluding Quebec) & the United Kingdom are eligible for Xbox Quests

For more info: Xbox Quests | Xbox

Frizio I iB · Nov 3, 2018

Hey there

for my knowledge, the quests you need the game pass subscription and not the live gold membership... cause the program is related to game pass

bye bye

Frizio I iB

Hey there

for my knowledge, the quests you need the game pass subscription and not the live gold membership... cause the program is related to game pass

bye bye

M3tal Daz3

Only legal residents of the 50 United States (D Legal residents of the 50 United States (D.C.), Canada (excluding Quebec) & the United Kingdom are eligible for Xbox Quests

For more info: https://www.xbox.com/en-US/live/gold/quests

IAmSpartachris1

An answer would be great. Any time now.

PrimePikachu

too qualify for the quest was I supposed to have Game Pass before September because I got game pass to do the quest and Cannot find it in my Game pass tab also when I try to check progress its says quest ineligible and I have already gotten 5 achievements

Necromancer V

Hey Necromancer,

Are you posting in regards to March's Xbox Quests? If so, the rewards will be extra entries to win a 24-karat Gold Xbox One X console instead of codes being sent out. This is also the same for April Quests.

In regards to your Xbox Quest progress, when was the first time you saw the ineligible message? Does that message still show on the page?

I misspoke when I said participation prizes. They were called "rewards" for completing the quests. They (the codes) were not actually prize drawings nor were they listed as winnable prizes (as far as I remember) and there was still a grand prize drawing
that you were entered into if you completed the quest. For example, some of the rewards I gotten for completing the quests were codes for GTA5 shark cards, 1 month of game pass, and 1 month of Gold membership.

So my modified question is; did they remove giving rewards for completing the quests? Or is my mystery ineligibility what prevented the rewards for March's quest? or were they delayed to be sent out?

The ineligible message appeared Sunday, April 22nd, when I went to the URL I linked in my first post and then clicked on "check your quest progress here". And I looked again and the message still comes up as ineligible.

Xbox Quests Website Says I'm Ineligible for Quests