Xbox Quests: Ineligible error message

Discus and support Xbox Quests: Ineligible error message in XBoX Sales and Promo to solve the problem; As an active Gold member residing in Canada with a Canadian account, I am trying to partake in the Xbox Quests for the month of May, 2018.... Discussion in 'XBoX Sales and Promo' started by huZky18, May 7, 2018.

  1. huZky18
    huZky18 Guest

    Xbox Quests: Ineligible error message


    As an active Gold member residing in Canada with a Canadian account, I am trying to partake in the Xbox Quests for the month of May, 2018. Specifically, I am interested in completing the challenges for the FortniteBR rewards, but when I click the "CHECK
    YOUR QUESTS PROGRESS HERE" hyperlink on the xbox quests website, I get redirected to an error message that says:

    Ineligible

    Oops! Sorry about that! It looks like you’re not eligible for this programme. We appreciate your interest though!

    Any idea why I am being greeted with this error? Thank you.

    :)
     
    huZky18, May 7, 2018
    #1
  2. Mister Beep
    Mister Beep Guest
    Xbox Quest participation prizes not given yet.

    Hey Necromancer,

    Are you posting in regards to March's Xbox Quests? If so, the rewards will be extra entries to win a 24-karat Gold Xbox One X console instead of codes being sent out. This is also the same for April Quests.

    In regards to your Xbox Quest progress, when was the first time you saw the ineligible message? Does that message still show on the page?
     
    Mister Beep, May 7, 2018
    #2
  3. Zugg Zugggg
    Zugg Zugggg Guest
    Why am I ineligible?

    So I went onto the Xbox Live Quests page to see if I completed my quests for April and it said on there that I am ineligible for that program. Why would I be ineligible? Also, I completed the quests for March and never got anything. Can someone help me?
     
    Zugg Zugggg, May 7, 2018
    #3
  4. Necromancer V Win User

    Xbox Quest participation prizes not given yet.

    Hey Necromancer,

    Are you posting in regards to March's Xbox Quests? If so, the rewards will be extra entries to win a 24-karat Gold Xbox One X console instead of codes being sent out. This is also the same for April Quests.

    In regards to your Xbox Quest progress, when was the first time you saw the ineligible message? Does that message still show on the page?
    I misspoke when I said participation prizes. They were called "rewards" for completing the quests. They (the codes) were not actually prize drawings nor were they listed as winnable prizes (as far as I remember) and there was still a grand prize drawing
    that you were entered into if you completed the quest. For example, some of the rewards I gotten for completing the quests were codes for GTA5 shark cards, 1 month of game pass, and 1 month of Gold membership.

    So my modified question is; did they remove giving rewards for completing the quests? Or is my mystery ineligibility what prevented the rewards for March's quest? or were they delayed to be sent out?

    The ineligible message appeared Sunday, April 22nd, when I went to the URL I linked in my first post and then clicked on "check your quest progress here". And I looked again and the message still comes up as ineligible.
  5. Mister Beep Win User

    Xbox Quest participation prizes not given yet.

    Hey Necromancer,

    Are you posting in regards to March's Xbox Quests? If so, the rewards will be extra entries to win a 24-karat Gold Xbox One X console instead of codes being sent out. This is also the same for April Quests.

    In regards to your Xbox Quest progress, when was the first time you saw the ineligible message? Does that message still show on the page?
  6. IAmSpartachris1 Win User

    Ineligible for quests?

    An answer would be great. Any time now.
  7. coco meat train Win User

    Xbox quest ineligibility

    I saw what looked like new Quests pop up somewhere on my console dashboard (there were things I had never seen before) but when I clicked on them I got an error. Haven't seen anything officially for December yet and haven't seen what I saw since.
  8. Mister Getafix Win User

    Xbox quest ineligibility

    It is the account I'm having the issue with and yes I tried multiple browsers and devices.
    Thank you for the photo.

    To be sure you are also seeing this when signed in on Microsoft Internet Explorer and Microsoft Edge?

    Could you send us a photo of the full error screen on a Windows 10 PC as well so we can see the reference number?
Thema:

Xbox Quests: Ineligible error message

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