Xbox quest ineligibility

Discus and support Xbox quest ineligibility in XBoX Sales and Promo to solve the problem; Hey, so Ive been doing Xbox quests for months now and I just saw that there is a way to see your progress in completing these quests. I went to check... Discussion in 'XBoX Sales and Promo' started by MawMawJoules, Apr 24, 2018.

  1. MawMawJoules
    MawMawJoules Guest

    Xbox quest ineligibility


    Hey, so Ive been doing Xbox quests for months now and I just saw that there is a way to see your progress in completing these quests. I went to check it out because I was always unsure if Xbox was really monitoring my progress. When I got to the page it
    just told me that I was not eligible for the Xbox quests. This is kinda frustrating because I've been completely the tasks since last October and I don't understand why. I'm an Xbox live gold member and I'm over 18. Is there any way to fix this?

    :)
     
    MawMawJoules, Apr 24, 2018
    #1
  2. IIOpDestroyerII
    IIOpDestroyerII Guest
    Xbox Quests Ineligibility

    This Issue has been resolved and the website doesn't say I am ineligible anymore.
     
    IIOpDestroyerII, Apr 24, 2018
    #2
  3. IIOpDestroyerII
    IIOpDestroyerII Guest
    Xbox Quests Ineligibility

    When I go to the Xbox Quests website it says Ineligible (I am an Xbox Live Gold Subscriber)

    "Ineligible

    Oops! Sorry about that! It looks like you’re not eligible for this program. We appreciate your interest though!"
     
    IIOpDestroyerII, Apr 24, 2018
    #3
  4. WHERES BILDO
    WHERES BILDO Guest

    Xbox quest ineligibility

    Hopefully someone answers this. I am having the same issue.
     
    WHERES BILDO, Apr 24, 2018
    #4
  5. Mister Getafix
    Mister Getafix Guest
    Hi there!

    Would you be able to post a photo of what you are seeing?

    Are you running into the same issue on multiple browsers and multiple devices?

    Is the account you posted with here the account with issues?

    Post back and let us know!
     
    Mister Getafix, Apr 24, 2018
    #5
  6. MawMawJoules
    MawMawJoules Guest
    Xbox quest ineligibility [​IMG]
     
    MawMawJoules, Apr 24, 2018
    #6
  7. MawMawJoules
    MawMawJoules Guest
    It is the account I'm having the issue with and yes I tried multiple browsers and devices.
     
    MawMawJoules, Apr 24, 2018
    #7
  8. Mister Getafix
    Mister Getafix Guest

    Xbox quest ineligibility

    Thank you for the photo.

    To be sure you are also seeing this when signed in on Microsoft Internet Explorer and Microsoft Edge?

    Could you send us a photo of the full error screen on a Windows 10 PC as well so we can see the reference number?
     
    Mister Getafix, Apr 25, 2018
    #8
  9. MawMawJoules
    MawMawJoules Guest
    I see the same thing when signed into explorer and edge. The photo on edge on the PC lis below:

    Xbox quest ineligibility [​IMG]
     
    MawMawJoules, Apr 25, 2018
    #9
  10. WHERES BILDO
    WHERES BILDO Guest
    this is what I get when I try to see my progress

    Xbox quest ineligibility [​IMG]
     
    WHERES BILDO, Apr 25, 2018
    #10
  11. Mister Getafix
    Mister Getafix Guest
    Thank you both for the photos!

    The proper teams are not looking into this issue and should be coming up with a solution soon.

    Rest assured that this info was well tracked before the page existed and is still being tracked even though the site is not working properly and you will still be able to complete those Quests.

    Let us know if you see a change in the near future!
     
    Mister Getafix, Nov 3, 2018
    #11
  12. IAmSpartachris1 Win User

    Ineligible for quests?

    An answer would be great. Any time now.
  13. coco meat train Win User

    Xbox quest ineligibility

    I saw what looked like new Quests pop up somewhere on my console dashboard (there were things I had never seen before) but when I clicked on them I got an error. Haven't seen anything officially for December yet and haven't seen what I saw since.
  14. Mister Getafix Win User

    Xbox quest ineligibility

    It is the account I'm having the issue with and yes I tried multiple browsers and devices.
    Thank you for the photo.

    To be sure you are also seeing this when signed in on Microsoft Internet Explorer and Microsoft Edge?

    Could you send us a photo of the full error screen on a Windows 10 PC as well so we can see the reference number?
  15. Mister Getafix Win User

    Xbox quest ineligibility

    Hi there!

    Would you be able to post a photo of what you are seeing?

    Are you running into the same issue on multiple browsers and multiple devices?

    Is the account you posted with here the account with issues?

    Post back and let us know!
  16. WHERES BILDO Win User

    Xbox quest ineligibility

    Hopefully someone answers this. I am having the same issue.
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Xbox quest ineligibility

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