Xbox Profile Creation Showing Wrong Birthdate

Discus and support Xbox Profile Creation Showing Wrong Birthdate in XBoX on Windows to solve the problem; Hello there, Today I wanted to make an xbox profile, but struggled a bit with my birthdate, as it was set to 1-1-2011 for some reason. Anyway, we took... Discussion in 'XBoX on Windows' started by ViktorvX, May 19, 2019.

  1. ViktorvX
    ViktorvX Guest

    Xbox Profile Creation Showing Wrong Birthdate


    Hello there,

    Today I wanted to make an xbox profile, but struggled a bit with my birthdate, as it was set to 1-1-2011 for some reason. Anyway, we took care of that and my birthdate is now correct on my Microsoft profile page.

    However, when trying to make the Xbox profile now, it still uses my old birthdate. Tried relogging, refeshing and waiting ~15 minutes for it to update, but no luck. http://prntscr.com/npymwp

    Anyone knows what's going on? Is this just a bug or am I doing something wrong?

    :)
     
    ViktorvX, May 19, 2019
    #1
  2. XBF Crystal P Win User

    Xbox Profile Creation Showing Wrong Birthdate

    Hey there ViktorvX!

    Thank you for letting us know that the issue has been fixed. We'll be locking the thread as the issue has been resolved.
    If you ever require any help with any other issues please feel free to come back to the Xbox Forums for further assistance. For those reading this thread and if the troubleshooting steps listed above didn't help resolve the issue, please feel free to create
    a new thread asking for assistance.

    Thank you again and have a great day!
  3. XBF Eladio M Win User

    Xbox Profile Creation Showing Wrong Birthdate

    Hey ViktorvX

    Thank you for taking the time to post this on the Xbox Forums.

    You age for your Xbox Profile is directly linked to your Microsoft account.

    If you are still being shown an age that is not currently your own, you may have to

    submit proof of age    .

    There are two ways of doing this:

    1. Adding a payment instrument to your account.
    2. Submitting official identification documents that includes your photo, birthdate, full name, and an expiration date.

    Go ahead and give this a try and let us know if you are able to fix up that birthdate.
  4. ViktorvX Win User

    Xbox Profile Creation Showing Wrong Birthdate

    Hey there, thanks for your reply

    The age of my xbox profile is indeed directly linked to my Microsoft account. I just needed to wait a bit for the xbox profile age to update after changing my microsoft account's age.

    Anyway, all is fixed now. Thanks anyway
  5. HomegrownSilky Win User

    How to change my birthdate on my Xbox account?

    The birthdate that is entered during the creation of an Xbox account can never be changed. You can change the birthdate that shows in your Microsoft account page but the Xbox will always go by the date that was entered during creation.
  6. HomegrownSilky Win User

    Change date of birth

    While it is possible to change the birthdate that is shown in your Microsoft account profile, the associated Xbox account will always use the birthdate that was entered during account creation. The Xbox account birthdate can never be changed.
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Xbox Profile Creation Showing Wrong Birthdate

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