Xbox Profile change button does not work and neither do the paddles on the back - Xbox...

Hello Ethan S, I am an independent advisor and I will be happy to help you today. My name is Khaji

I'm sorry you're experiencing issues with your Xbox Elite Controller Series 2.

Try the driver on another device: If possible, try the driver on another device to see if the problem persists. This can help you determine if the problem is with the controller or the console.

Reset controller settings: If your controller has a reset option in its menu, you can try using it to reset the controller settings to their default values.

Check the settings for the paddles and profile switch button in the Xbox Accessories app: Make sure the paddles and profile switch button are set correctly in the Xbox Accessories app

Thank you very much for your patience and understanding! If you need anything else, do not hesitate to contact us again.

It's not the paddles, the paddles work fine. It's the button the paddles touch, it won't work. I pressed the little button and it does nothing, it's assigned and everything, the button clicks too, but it won't say I pressed anything and won't work.

I think I'm having the same issue, but since I just got my Elite 2 controller today I can't be sure. Could you check something for me?

Go into Control Panel -> Devices and Printers, then find your elite controller (listed as "Xbox Wireless Controller" I think) right click and select "Game Controller Settings". From there you should see a readout of all of your controller inputs. Mine lists 16 total buttons, but the paddle buttons will not activate. If I remap the paddles to other buttons within the XBox Accessories app then I can emulate a different button with the paddles, for instance X lights up the "3" button, and so does the paddle... but the paddle button never illuminates.

The paddles seem to produce NO UNIQUE INPUT OF THEIR OWN, they can only emulate other buttons, even though the computer knows the paddle buttons exist.

From all the searching I've done, what I've gathered is that the "Default" profile (which you can activate by holding the profile selector for a few seconds) used to allow the paddles to work independently, but something within the last few months broke that. For instance Steam's Big Picture controller configuration options used to allow for remapping the paddles, but now they do not.

TLDR: Microsoft seems to have recently broke something in and update to the Xbox Elite controller, which is now preventing the paddle buttons from sending their unique button input while using the default profile. They can now only emulate another controller button, or send no input at all.

Same issue here, after various updates to Windows 11.

Firstly, the device was before recognised as "xbox elite series 2" I believe, but is now recognised as a generic xbox wireless controller.

Secondly, the paddles on the back are now disabled if no profile is selected. However, if a profile is selected, the paddles on the back are recognised as the A, B, X and Y buttons.

Fingers crossed MS will update this soon! Great controller otherwise. I would like to be able to use the paddles though.

Hello DavidLindsey5,

Happy Holidays!

Welcome to Xbox Community Forums. We appreciate for sharing your concern with us and we hope that you are doing well today.

As per description, you are inquiring if paddles on the Xbox Elite 2 controller have default settings and if they already mapped to a button out of the box.

Here's what we got from our research.

No, the Elite Series 2 controller does not come with paddles. Paddles are an optional extra that can be purchased separately. What does the button in the middle of the Elite Series 2 controller do? The button in the middle of the Elite Series 2 controller can be used to change the controller’s profiles.

It can be configured, check on this link. Configure your Xbox Elite Wireless Controller Series 2 | Xbox Support.

We also provided you some features of the controller. Xbox Elite Wireless Controller features | Xbox Support

We hope it worked out well for you. If not, please reply back to this forum to let us know so we could find other options to resolve the problem.



We will be glad to follow up and help you.

Sincerely,



Xbox Forum Moderator

Microsoft Community