Xbox problem with HDMI CEC and ARC

Hello again, yes you're right, for some reason there's some conflict in the system and it hasn't been fixed yet, it seems.

Yes, the problem happens both in stereo and in 5.1, what I understand is that somehow the xbox causes a conflict in the hdmi arc, because even using another input of the tv it still has no audio until the xbox is disconnected.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Dudusandi, I did a little research on this situation, and found some occurrences, and so far in some visible solution.

In addition to trying other HDMI cables have you also tried modifying on Xbox sound settings, for example putting in Uncompressed Stereo?

If it doesn't work Microsoft has the old Uservoice in a new link to bug suggestions and communications like this.

https://www.reddit.com/r/xboxinsiders/

Note (Standard Disclaimer): This is a third party link that is not Microsoft's property, so you might encounter advertising on the website.

ARC is Audio Return Channel. It allows a TV's audio to be sent back to the attached receiver via the HDMI Out of the receiver instead of having to run a separate audio line from the TV to the receiver. It's intended for use when using a TV's internal tuner
via an attached antenna or cable source.



HDMI CEC is what allows your TV's remote to control other components without actually programming the remote with the code for the other devices.



HDMI CEC pre-dates ARC by several revisions. Unfortunately, few things take advantage of it.

Are you directly connecting the soundbar to the Xbox or are you connecting through your TV? It's better to connect to the Xbox and use another HDMI to connect to the TV. Have you changed any sync settings? Alternately, and in general, this problem is an
HDMI-ARC/CEC issue so it may be an inherent problem with the connection, rather than anything else, in which case there's no fix.