Xbox privacy settings not loading

Noah Petrice · Jul 26, 2022

After linking my Java/Mojang minecraft account to my Xbox/Microsoft account, I am unable to load into multiplayer games period, with a message simply telling me to check my privacy settings. After logging into my account on Xbox.com, trying to load my privacy/security settings opens up a loading screen that cycles endlessly without resolution. This account was from when I was a small kid and had parental settings set on it, and a few years ago we attempted to turn them off as I had gotten older, however, we were unable to do so and the settings would revert/not allow us to change it despite going through the steps, and had to make a new account. Is there any way to finally fix this?

:)

Noah Petrice

Yes, I was listed as a child's account. I was able to remove myself from the family, then was able to go into my security and turn on the features. Thank you so much, that link alone scratched a several year itch to finally be able to play online with my account!

JosefLBohorquez

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this Noah

So, if you go to family group. Are you alone there or is only you?
https://account.microsoft.com/family/home

Once there, is saying "child account" below "You"?

I'll be waiting for your reply, greetings from another Microsoft user

Nursemorph

Not sure why you are having an issue...I have just logged into my account settings and it loaded within seconds on both Firefox and Edge

WilliamVan Arsdale

I am sad to say, this is not the case. I went to do that, and go to my privacy settings and for Xbox One/Windows 10 privacy settings and it still said.
We were unable to load your settings at this time. Please try again later.
I still am unable to change this to let me set these options.

VeiledCoot

Hey there,

If you want to go onto privacy settings on Xbox, go onto settings and go to the account section there you should see Privacy & online safety, thats where you can change your privacy settings.

If your on PC you select your account name where your accounts picture is located at and go onto My Microsoft Account when that loads you should see at the top of the page next to where it says Microsoft account, you should see a option named Privacy you
click on that. There you can change your privacy settings.

Xbox privacy settings not loading