Xbox Preview Delta Tier - Xbox guide on friends tab is extra wide.

My Xbox is enrolled in the Xbox Update Preview in the Delta ring.

Its only Roblox.

Correct, I can open the game fine, but what happens after is what was stated before.

I have it downloaded on the console, no extra stuff.

I have used all my switches and need an extra so I went to the agent for help he said I need to contact the rangers for help because I am registerd for the delta preview thing so I need an extra switch for MY HOME XBOX

Hey there



I’m sorry to hear about any issues you may be having. If you haven’t already, please go ahead and make a new thread detailing your issue and any troubleshooting steps (if any) you’ve tried so far. That way we can tailor our support specifically
to you!

Hi Llama,

Thanks for reaching out to the forums with this question. In regards to gaining any additional switches, the only way to do so is via the Xbox Assist survey that you are offered after you receive the message that you have run out of switches.
If your console shows you’ve made five home Xbox switches for the year and you need assistance, select
Help when you see the message, Can’t make this your home Xbox. You may be eligible to receive an exception.

I do regret that you have been misinformed by the agent you spoke to in this case as there is no longer a way for anyone in support or here on the forums who can give you any additional home console switches. For further information, you can refer to our
support article entitled
How to designate an Xbox One console as your home Xbox.

I hope that this helps you out.

Hi Luna!

I've definitely had a similar situation before come up, usually around 3am pacific time they will roll out Insiders Updates. One of the nice things about being an Insider is getting access to frequent updates and new features, but it can get annoying if
you're receiving too many updates right when you need to be online. What I would suggest if perhaps lowering your Preview Ring tier. The tiers are as follows :

• Alpha – Open on an “invite only” basis and receives updates at the earliest point in the preview window.
• Beta – Open to Xbox Insiders with a Program tenure of 3 or more months and an Xbox Insider XP Level of 5 or higher. This ring receives updates shortly after Alpha.
• Delta – Open to any Xbox Insider with a tenure of 1 or more months that has reached Xbox Insider Level 2 or higher. Depending on certain edge cases where further attention is required from Alpha or Beta rings, Delta Insiders may receive
  system updates before Beta, though this is not a common scenario. Additionally, while early system updates are not guaranteed across the Delta ring, all Delta Insiders will receive the update prior to GA.
• Omega – Open to anyone and receives system updates shortly before the GA (General Availability) release.

If you are currently on Alpha or Beta, maybe lower yourself down to Delta or Omega? Those rings receive far less frequent updates, but still get some nice goodies ahead of everyone else. On Alpha I receive updates sometimes daily, but Delta and Omega receive
them more like weekly or monthly.

You can make this change within the Xbox Insiders App on your Xbox, going to "Insider Content" then head to "Xbox One Update Preview" under "System" and select "Manage. If you'd like more information on this, check the link below. Cheers!

https://support.xbox.com/en-US/xbox-one/console/xbox-insider-program