Xbox pre-ordered on 9/22 still on pre-order and no charge

Discus and support Xbox pre-ordered on 9/22 still on pre-order and no charge in XBoX Sales and Promo to solve the problem; I pre-ordered on 9/22 and nothing has changed still says pre-ordered and no charge to my Account. My email said 11/10. We are past the launch day now,... Discussion in 'XBoX Sales and Promo' started by IXI MEDIC IXI, Nov 11, 2020.

  1. Xbox pre-ordered on 9/22 still on pre-order and no charge


    I pre-ordered on 9/22 and nothing has changed still says pre-ordered and no charge to my Account. My email said 11/10. We are past the launch day now, Help! Anyone else having problems?

    :)
     
    IXI MEDIC IXI, Nov 11, 2020
    #1
  2. RandyAU93 Win User

    why am i getting billed for a game that i bought a month ago on per order!!!!

    The answer to your question is very simple.

    Microsoft does not bill for pre-ordered games until about 10 days before the game launches. Let's say you pre-ordered Anthem, which releases on 22 February, or about 9 days from today. If you pre-ordered it on New Year's Day, you wouldn't be charged for
    it until about this time. This is to protect you in case the game is delayed or (at worst) cancelled.

    If you were to pre-order the game today, however, you would indeed be charged immediately. Also, if you pre-order using exclusively Microsoft account funds, you will be charged immediately for that purchase. Otherwise, if you're using an attached payment
    method, you don't get charged until the game is about to launch.

    You can confirm this against your bank statement. Refer back to the date you ordered the game (this is shown in your purchase history on your Microsoft account) and you should see no charge for the game then.
  3. NY83 Win User

    Spider-Man no way home movie

    I pre ordered mine back in December. It clearly states states “this pre-order will be available to watch at 9pm on 2-28-22”… well it is the 28th at 10:30pm and I still can not watch the movie I paid for. Needless to say I will never pre-order anything on Microsoft again.
  4. dempup Win User

    Xbox s

  5. Smwutches Win User

    why does my pre older saying pending

    Since you pre-ordered with a credit card that's normal. You're not charged until within 10 days of the game's release. You will still get pre-order bonuses.
  6. Lionsfan313 Win User

    Don't you find it funny

    Pre order a play & charge kit that is the only problem I have with the xbox one I had to pre order a play & charge kit for the controller
Thema:

Xbox pre-ordered on 9/22 still on pre-order and no charge

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