Xbox powers off by itself when watching videos

The issue doesn't occur after hours of play (well, it would then too).

The console will go from cool and powered off to powered on then to crashed and powered off as quickly as I can log in and boot netflix (~15-30 seconds of video, maybe 2 minutes total of being powered on).

I believe the power brick is showing the amber light once the system powers down.

Next time it does occur give a look at the power brick and let us know what light you get.

I know you said you tried your and a buds, but the result is the same which leads me to think the internals are causing an issue that ANY power block cant handle. (Such as an overheat when running)

The Support squad wouldn't notice anything because they don't cut it on, play games for a couple hours ,then go and watch a few movies lol. They simply plug in a cool computer, its goes "beep" and then says nothings wrong and send it back.

I got it too. I was watching a video in the Amazon app and when it was over, I couldn't go back to the dashboard. I had to power off the system twice before it came back on.

[quote user="kernelpanic67"]

IMHO, I think that watching TV through the Xbox one could have been designed better. Why wasn't the interface designed as pass through? It's not very "green" to have on the Cable box, TV and Xbox one just to watch simple TV.
The Xbox one itself generates a lot of heat. Once the Xbox goes off, you lose the TV signal. If I wanted to play my Xbox 360 (since the Xbox one doesn't play Xbox 360 games) I would need to have my Cable Box (TV plugged
into cable box for power and I could setup the cable box to always have power the the aux power port, but that would defeat the purpose of me using the scheduled power off on the cable box), TV, Xbox One and Xbox 360 on. In addition, today the signal from
the cable box was first stuttering (video and sound kept stopping) and when I turned off and on the cable box, the Xbox didn't see the signal. I was able to get the Xbox to see the signal, but I had to fully power off and pull the power cable out of the Xbox.
I've since reverted back to having my TV on a dedicated input and the Xbox one on its own.

[/quote]



the xbox one does not generate a lot of heat, mine is always cold even after hours of gaming, when watching tv through the xbox it uses less power due to not having to do anything major and will never get to hot.

I'd be glad if it was able to resume where I left off after closing the app. I don't always watch a video start-to-finish, so it would be nice to simply pick up where I left off.... Right now I have to write down when I stopped watching and fast forward
to the same place next time... or simply power up my 360 and watch videos on there.... That should've been an included feature from the start.