Xbox policy/Code of Conduct Question - Does MS/Xbox allow people to BUY followers through...

Discus and support Xbox policy/Code of Conduct Question - Does MS/Xbox allow people to BUY followers through... in XBoX on Consoles to solve the problem; Hi everyone, I'm in need of some Policy help so I'm hoping somebody might be able to help me. So I've been trying to research this to find out if this... Discussion in 'XBoX on Consoles' started by SpiralOut46and2, Nov 15, 2019.

  1. Xbox policy/Code of Conduct Question - Does MS/Xbox allow people to BUY followers through...


    Hi everyone, I'm in need of some Policy help so I'm hoping somebody might be able to help me.

    So I've been trying to research this to find out if this is allowed or not, and have had no luck finding any official stance on this by Xbox. Does anybody know an official policy on this, or where I can find it, if there is one?

    Recently, spam bots have been hitting hard on Xbox live on my account and several of my friends, spamming comments over and over just repeating a copy/paste post of a very shady sounding website where you can "Buy Followers". They will post 300-400 comments
    on one achievement that you have unlocked, within a minute or two, just saying the same copy/paste message advertising this website, over and over.

    The other night, I could barely keep up with them when they were posting on my achievements and on my feed. As soon as I was blocking one and reporting it, another had already started posting spam again on my feed. I had blocked at least a dozen of these
    fake/bot accounts and finally just disabled comments on all of my feed for that day to stop it. I had to spend about 45 minutes deleting these spam comments one-by-one.

    The "followers" you can purchase are bot/fake/spam accounts, with zero friends and zero gamerscore. But, apparently, if you pay real life money on this website, you can purchase varying increments of follower numbers. There is one main Gamertag that is boasting
    on Xbox Live about being behind this, or creating this program. He has zero gamerscore but has 123,997 followers at the time that I'm writing this right now. I will not repeat his Gamertag here but if any moderators etc would like it to see what I'm referring
    to, just message me. He has a text post on his feed where he said, "Bot likes, views, comments and followers. Check my profile lol." Obviously referring to his near 124,000 followers...


    Xbox policy/Code of Conduct Question - Does MS/Xbox allow people to BUY followers through... [​IMG]


    I reported his profile, and all of the bot/spam accounts that were spamming my feed. I encouraged my friends that were being spammed to do the same. However, other friends and people I don't know were replying to this and saying Xbox allows it and reporting
    them will do nothing because it is allowed. They said there is nothing against people selling bot followers, and nothing against buying them. I find this hard to believe. My own thoughts and common sense would tell me that if you are buying bot followers,
    you put your own account at risk of Enforcement action. This seems to be the mindset though, from what I'm seeing (that this is allowed and not reportable).

    So I'm trying to find out if this is actually allowed or not.

    My first question is: Are people allowed to make websites that sell bot followers for Xbox gamers? I think this is very unethical and awful anyway, to "buy" followers, but aside from that, is this actually allowed and "ok" to do by Xbox and Enforcement?
    I know Xbox cannot control people making outside websites on the internet. But they can control people promoting them on Xbox Live. So when they do, is this reportable? And this leads into my second question...

    My second question is: Are people allowed to buy followers through bot programs? Is there anything in policy or Code of Conduct against this? I think there definitely should be, but I'm trying to find a real answer to this for me and my friends and others
    asking about it on Xbox Live because everyone is unsure and confused about it.

    Thank you so much for any help. Just trying to find the "right" answer to say on Xbox Live when discussing this, and help clear up any confusion.

    I've literally gotten messages just because I'm an Ambassador, asking if people are allowed to buy followers like this, and if they can get in trouble by Xbox if they do. People think that because I'm an Ambassador, I know these things, but unfortuantely
    I don't know the Policy answer in this case and can't find one. So I'm here, making an effort to find out. Can anyone help, please? <3

    :)
     
    SpiralOut46and2, Nov 15, 2019
    #1
  2. SpiralOut46and2 Win User

    Xbox policy/Code of Conduct Question - Does MS/Xbox allow people to BUY followers through online "bot follower" websites?

    Hi ,

    Thanks for the reply! I did go over the Community Standards for Xbox again, just to be sure that I hadn't missed anything, and there may be something to
    Section v., which states:

    v. Fraud benefits no one

    Fraud is any attempt to use deceit or misrepresentation for personal or financial gain. When players commit fraud against Xbox, it circumvents the processes that keep things fair for everyone, and ends up making games, add-ons, and subscriptions
    more expensive for everyone. This also applies to trying to make money on Xbox Live in unapproved ways, since doing so bypasses safeguards that exist to help keep everyone safe and financially secure.


    This may come into play, in that these are solicitations of a sort, and Xbox Live shouldn't be used to purchase or solicit items/services as that is not what the service is intended for via messaging, etc.

    We appreciate you bringing this to our attention and encourage you to keep reporting as best as you can to help keep the community safe and privacy secure.

    Thanks again!
    Nice!! Yes, this definitely ties in with these posts. They are definitely using Xbox Live for financial gain by spamming these posts to direct people to this outside website for these purposes. Everything about these spam posts looks very untrustworthy anyway
    to me and I fear for anyone going to this website and supplying their payment information, such as a credit/debit card or Paypal etc.

    He has 2 websites now that he is spamming with the bots, and I only saw one the other night. I've reported both of them to the link you provided (thank you again). :)

    FYI, I've just gone on Xbox a little bit ago, and my feed is dotted everywhere now with posts from friends and re-shares of posts speaking out against these bots. Everyone is complaining and tired of their feed getting spammed. One of my friends is a popular
    Mixer streamer, and she has posted that she took to Twitter about it and is trying to reach Xbox about it there.

    I'll keep reporting any that I see, and hopefully the Enforcement team can squash this as it's snowballing and becoming a bigger issue by the day.

    For now, I'll let my friends know to keep reporting it and that aspects of this does break the Community Standards, so it is reportable. Thanks again! I really appreciate your response and help. If you happen upon any more info that might help, please keep
    me updated. If anything new happens that is overly concerning, I'll post here as well.

    Much appreciated and thank you for taking the time to help! <3
  3. XBF Amber M Win User

    Xbox policy/Code of Conduct Question - Does MS/Xbox allow people to BUY followers through online "bot follower" websites?

    Hi SpiralOut46and2,

    Thanks for taking the time to ask this question here on the forums. There is no real specific iteration that this is not allowed; however, regarding the spam bot situation, in the Community
    Standards for Xbox
    stated in Section ix.:

    ix. Always respect the privacy of others

    Microsoft runs on trust, and it’s critical that we protect the privacy of our customers. We take this responsibility seriously, and we won’t tolerate behavior or content that puts the privacy or security of another
    player at risk.


    This may indicate an invasion of your privacy, but it does seem like it may not be fully in line with the

    Microsoft Service Agreement
    regarding accounts as well.

    As you've already reported the applicable profiles, and your friends have as well, then it would further be up to the
    Enforcement team to look into the profiles and make a determination on how to proceed. We do have upcoming changes for your privacy settings in the works that will allow
    you to further avoid toxic or solicitive messages that you may potentially receive from other players or spam bots and you can read about it in this article from Xbox Wire:
    Putting You in Control of Your Gaming Experience.

    I would encourage you and others to keep reporting these accounts. Additionally, if you feel that the site that the bots are promoting is an unsafe site, you may report the site from this link: Report
    unsafe site
    . It is usually for Windows users, but all divisions are Microsoft, so this may be just the spot to do so. I would also encourage you to
    request a call back from Xbox Support to report the site as well, if you haven't done so already.

    I hope that this information helps you out.

    Thanks again for posting here in the forums with this concern.
  4. SpiralOut46and2 Win User

    Xbox policy/Code of Conduct Question - Does MS/Xbox allow people to BUY followers through online "bot follower" websites?

    See, I agree. I don't think people are allowed to sell OR buy followers. But that is just my own intuition telling me that, in a "There is just no way that people are allowed to do this" kind of a way. But I want to find something solid so I have a "real"
    answer, aka Policy and Procedure, Code of Conduct etc in relation to this.

    I literally had people asking me, "Hey Spiral, you're an ambassador. Are people allowed to actually buy followers like that? Cause that's sad if Xbox let's people do this." (This was actually a message I got)

    So here I am, trying to find an official answer on this. I don't want to tell people that it's not allowed and to report it, if there's nothing in Policy against it. But right now, everyone is saying it's ok and it's allowed and there are people that are
    happily looking at this website to buy followers because they think it's "cool."
  5. SpiralOut46and2 Win User

    Xbox policy/Code of Conduct Question - Does MS/Xbox allow people to BUY followers through online "bot follower" websites?

    This issue would be uo to the moderation team if be is creating bots and having them sign up to spam

    Or creating fake accounts

    Theyll take the appropriate answer
    I would love for a moderator to help with this. Even if they don't know if it's allowed, or if they are aware that there is nothing in policy against it, I would appreciate any info. Or maybe they do know that this is not allowed. Either way, a response
    would be great because this is becoming a growing issue on Xbox Live over the past few days and most people are telling each other that it's allowed and not to bother reporting it. So I'm trying to find out some real information about this.
  6. XBF Amber M Win User

    Xbox policy/Code of Conduct Question - Does MS/Xbox allow people to BUY followers through online "bot follower" websites?

    Hi SpiralOut46and2,

    Thanks for the reply! I did go over the Community Standards for Xbox again, just to be sure that I hadn't missed anything, and there may be something to
    Section v., which states:

    v. Fraud benefits no one

    Fraud is any attempt to use deceit or misrepresentation for personal or financial gain. When players commit fraud against Xbox, it circumvents the processes that keep things fair for everyone, and ends up making games, add-ons, and subscriptions
    more expensive for everyone. This also applies to trying to make money on Xbox Live in unapproved ways, since doing so bypasses safeguards that exist to help keep everyone safe and financially secure.


    This may come into play, in that these are solicitations of a sort, and Xbox Live shouldn't be used to purchase or solicit items/services as that is not what the service is intended for via messaging, etc.

    We appreciate you bringing this to our attention and encourage you to keep reporting as best as you can to help keep the community safe and privacy secure.

    Thanks again!
Thema:

Xbox policy/Code of Conduct Question - Does MS/Xbox allow people to BUY followers through...

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