Xbox PC won't let me sign into my other accounts.

Hi Carmen Cernas





Greetings!



Thank you for posting in Microsoft Community.



Upon reading the description you have posted, it seems that you have an issue with Xbox wherein you are automatically signed in on a specific Xbox account. Which prevents you from signing in from your other accounts.

We understand, that you are quite at loss right now. As you are currently unable to sign in on your other Xbox account. That is why we will do our best to provide you with the best possible options that you can try.

For now, here are some troubleshooting steps we would like you to try to fix the current problem:

1. Set your time to automatic : Select the Start button > Settings > Time & language. Under Date & time make sure the Set time automatically setting is turned on. Open Time & language settings

2. If none of those options work, select the Start button > Settings > Accounts , then find the Microsoft account you used to sign in to the Xbox app and select Remove. Then go back to the Xbox app and sign in with the Microsoft account you just removed. Open Settings.

Referenced link: Fix problems signing in to the Xbox app - Microsoft Support

Let me know if this helps,



Sincerely

Khou Sun

Microsoft Community Moderator

Hello



We haven't heard from you in 72 hours, so we will consider your issue resolved. If you do need further help, please create a new thread to discuss your concerns through this link: Create a new question or start a discussion (microsoft.com), as we will not be monitoring this thread going forward.



Thank you for understanding.





Sincerely

Khou Sun

Microsoft Community Moderator

Same over here, I'm able to sign into other accounts on my xbox but it won't let me sign into my primary account.

Same over here, I'm able to sign into other accounts on my xbox but it won't let me sign into my primary account.

you are lucky or have a different problem.

my jigsaw app says something about no longer available. Tried following instructions, won't let me sign in . Microsoft account says I'm signedin and xbox says I'm signed what's the deal ? Worked before the last update to my pc.