Xbox PC Controller Adapter Requires being unplugged/replugged every wake from sleep to function

See my answers inline in BOLD

Hello ,

Welcome to Xbox Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

We understand that you are looking for solutions on how to make sure your Xbox Adapter cease from disconnecting to your computer. Let us check on this together and sort this out in timely manner.

According to your description, you have added resources that you have followed to achieve the resolution of your concern as this issue is happening every after sleep of the computer. To better isolate your issue, we would like to ask for few questions:

1. May we know if your computer is customized? Is this Windows 10 or Windows 11?
   
   1. Windows 10
      
2. May we ask if you are using a Personal Computer or laptop? Do you have peripherals connected to your computer (peripherals: mouse, keyboard, headset or external hard drive)?
   
   1. PC with peripherals
      
3. Are these peripherals connected to your computer wired or wireless?
   
   1. The Keyboard/mouse are wired, my headset is wireless
      
4. When did this issue happen? Was there a recent Windows update or new application installed on your device?
   
   1. It's always been this way for over a year
      
5. Do you happen to have issue with your controller being wired connect and got disconnected after sleep mode of your computer?
   
   1. My controller has no issues when wired
      
6. To make sure we are on the same page, did you happen to purchase Xbox Wireless Adapter for Windows 10 | Xbox from Microsoft Store or authorized retailers?
   
   1. I purchased it from Amazon and it was "Microsoft Xbox One Wireless Adapter for Windows" but the product details page is gone.
      

There could be possibility that you may need your computer, drivers and apps to be up-to-date. Sometimes, the interference comes from the devices around the computer and that may have caused your disconnection. Otherwise, we will seek the answer as we go further with your concern.

We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,

Kathy A.

Xbox Forum Moderator

Microsoft Community

Hello Cloud2319,

Welcome to Xbox Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

We understand that you are looking for solutions on how to make sure your Xbox Adapter cease from disconnecting to your computer. Let us check on this together and sort this out in timely manner.

According to your description, you have added resources that you have followed to achieve the resolution of your concern as this issue is happening every after sleep of the computer. To better isolate your issue, we would like to ask for few questions:

1. May we know if your computer is customized? Is this Windows 10 or Windows 11?
   
2. May we ask if you are using a Personal Computer or laptop? Do you have peripherals connected to your computer (peripherals: mouse, keyboard, headset or external hard drive)?
   
3. Are these peripherals connected to your computer wired or wireless?
   
4. When did this issue happen? Was there a recent Windows update or new application installed on your device?
   
5. Do you happen to have issue with your controller being wired connect and got disconnected after sleep mode of your computer?
   
6. To make sure we are on the same page, did you happen to purchase Xbox Wireless Adapter for Windows 10 | Xbox from Microsoft Store or authorized retailers?
   

There could be possibility that you may need your computer, drivers and apps to be up-to-date. Sometimes, the interference comes from the devices around the computer and that may have caused your disconnection. Otherwise, we will seek the answer as we go further with your concern.

We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,



Xbox Forum Moderator

Microsoft Community

Hi Cloud2319,

Thanks for the detailed answer.

Based on your description, there is a possibility that this is a hardware or else compatibility issue. However, we need to make sure if we have isolated this issue well.

May we ask if you have tried to connect this adapter to another device and test if issue persist?

May we know when did you purchase the Xbox adapter?

We look forward to your response.



Regards,

Old Post, same issue. I have to unplug and replug in my adapter almost every reboot. Is MS really not aware of this? Is there truely no work around?

The 360 controller adapter is cheaper and works reliably 100% of the time. I just don't understand why this hasn't been addressed.

For pairing problems, as I mentioned above one quick and easy way to get the device paired is to plug in an adapter, then plug in your controller through a wired USB. The driver stack will automatically pair it to the plugged in adapter so that when you
unplug the wired controller, it will bind to the adapter. This is exactly how it is on the Xbox console.

Regarding not syncing after say a reboot, please bear in mind though that the controller can only "remember" one adapter at a time, which means plugging in to a console or binding/pairing to a console or to another PC adapter, will erase the controller's
memory of the adapter it was originally bound to.

Usually if the controller has not been repaired, an unplug/replug of the adapter is enough to reset it.