Xbox pc. Can't open installation folder

Hi RexCrater,

Thank you for reaching Microsoft Community. We appreciate for sharing your concern to us.

We understand that you want to install a game app from the installation folder, but when you try to do so, nothing happens. Let me ask a question to further help you on this.

Can you tell me which specific drive the games were previously installed on?

Verify the location of the game's save on the Xbox app. Launch the Xbox app, select settings, and then select general.

I hope to hear back from you soon.

Kind regards,

Lavenia

As I understand it, some games simply do not give access to their files. So for example Persona 5, on which I wanted to install an amateur translation.

I appreciate for sharing us these photos. Over the past few weeks, there has been an outage on installing games from Xbox app. That might be causes this issue. I recommend trying the following troubleshooting guide provided from this article and see if problem persist.

Make sure Windows is up to date.

1. Press the start button on the taskbar, type settings, and then select Settings.

2. On Windows 10, select Update & Security. On Windows 11, select Windows Update.

3. On the Windows update page, select Check for updates to see if any updates are available for your device.

4. Once the updates have downloaded, select Install Now to start the installation.

5. Following installation, we recommend that you restart your device so that the latest updates can take effect.

Make sure both Xbox and Gaming Services apps are up to date.

1. Open the Microsoft Store app and select Library.

2. Under Updates & downloads, check if there are any updates available for the Xbox app or Gaming Services app. If an update is available, select Update.

Make sure you're signed in to Xbox app and Store with the same account.

When you open the Xbox app on your device, be sure you sign in to the app using your own Xbox account. You may also need to be signed in to the Store (xbox.com) in order to play a purchased game.

To make sure your permissions for the game can be validated, be sure to sign in to both the Store and the Xbox app using the same account that was used to purchase the game.

You can find these steps at Troubleshoot issues with the Xbox app for Windows | Xbox Support.

Hi RexCrater,

We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread going forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com)

Thank you for your understanding.

Respectfully,

Lavenia

I think you didn't quite understand me. The game installs and works fine. But the path to its installation folder is not shown. I've tried different hard drives and different installation folders, but the installation path all points to the root drive. And this is a problem specifically with the game Persona 5.

Below is a screenshot with the path to the installation folder. And should be E:\Games. Also missing is a button to change the installation disk and a button to check the game files. (For example, as in the game death stranding)