Xbox PC App won't let me switch accounts.

CalebHuggins · Nov 9, 2021

Every time I try to log into the xbox app, it auto logs in with my system account, but not the one I have set in the store (one is outlook the other is gmail). I have tried reseting, wiping data, and as well as checking on the services and ensuring they were running. Is there something I'm missing? I'm running the current beta build of win11 if that means anything

:)

Jesse E'

Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

Yes, I believe it could be related. How long have you been experiencing this?

Georges C.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Caleb, as Windows 11 is relatively new some bugs may exist and will be fixed later on the system with updates, however I had a similar situation in Windows 10, to resolve Had to add the account That I play that is different from my main account login on PC.

To do this go to Settings»Accounts»Email and Accounts» Accounts used by other apps, and add to your other account.

I hope this help.

CalebHuggins

I have done this multiple times, Even with rebooting at different times to no change. I noticed some people are having issues with the pop-up not allowing them to switch accounts, and I'm not even getting it at all. Could it be related?

TokesFromABlunt

Hi there, Thats what im trying to show in the picture. I have tried that method but i do not have those options.

XBF Chris J

Hello ChainLink.

Thank you for posting here on the Xbox forums. This thread is a bit old, so it will be locked due to its age. If you haven’t already, please go ahead and make a new thread detailing this issue and any troubleshooting steps (if any) you’ve tried so
far. That way we can tailor our support specifically to you.

Thanks again

Xbox PC App won't let me switch accounts.