Xbox PC app won't detect drive when installing some of the games.

Mati2139 · Nov 28, 2021

Hi,
recently I am having a problem with the Xbox app on Windows 10/11. When I am trying to install some of the games, the app won't detect my system drive (for example FH5, Aragami 2, Among us), but it works with some other games (Halo Infinite MP, FH4). The first SS is FH5 second FH4 https://imgur.com/a/X0NuWRg. I have tried to reinstall Microsoft Store, Xbox app, Gaming Services. I have also reinstalled the whole system. None of these solutions worked. Eventually, I have upgraded to Win 11 - still nothing. The system is installed on a GPT drive with an NTSF file system of course. The allocation unit is 64k. All new content save location is set to C: as the game save location in Xbox app.

:)

Mati2139

Ok, so I have done all steps and something changed but the issue is still here (https://imgur.com/a/1fog8ql).

SammyVS

I'm Samy an independent advisor. Welcome to the Xbox community. How are you?

Microsoft is testing a new way to install games that might solve this problem. You need the Xbox Insider Hub app, participate in the Windows Gaming preview, after entering the preview, please reinstall the Xbox app.

Go back to the Xbox Insider Hub app and go to activities, select ''Advanced Installation Features Quest'', follow the steps.

I noticed that this function only works with games that need admin permission and from my own experience, don't try to move games you have already installed to this system. Reinstall them if you like.

I hope it helps!

AquarrzSudnnym

I reformatted it on my pc and then when put into the console it was detected before dissappearing again.

When console detected the drive did it reformat the drive for Games and Apps?

ArminatorX

How exactly is the console not detecting the drive?

Is the console telling you about a drive for media use? When you are in the settings under Storage, is the drive shown there?

When you are on the PC, does the drive show something when you are in the Disk Management (you find that under "Control Panel--> Computer Management").

It might be that the PC detects the drive hardware, but not the contents on the drive. If there is no content on the drive, the console also detects the drive hardware, but won't see any contents.

ArminatorX

Some users reported having issues of the game not detecting you owning the license for the game when you use the disc version.

You might have to do the following, if you wish to play the full game, and despite the disc being in the drive the game won't show you own it:

With the disc in the drive, make sure the console has the disc detected. Then find the Call of Duty game in the Xbox Store, and install the necessary add ons that come with the game from the Xbox store, that should show an install button instead of a buy
button, as long as the disc is inserted.

Xbox PC app won't detect drive when installing some of the games.