Xbox PC app seemingly freezes after going to game page

BradCrellin · Jan 11, 2022

This has been happening for a few days now, my Xbox PC app will seemingly freeze (not closing when I try to exit out of app, needing to either use task manager or go into my settings and hit terminate) whenever I try to go to a games page on Game Pass. Another issues that also is happening is when I launch the app, it loads for a few seconds and then becomes a white screen, which I've easily fixed by minimizing the app and waiting a few seconds for it to load. I do not know what is causing this issue, so getting help as soon as possible would really help.

:)

Jesse E'

Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

Try this: Go to Windows settings >> Apps >> Xbox >> Advanced >> Repair & Reset.

After doing that, Perform the same steps for Gaming Services and Microsoft Store as well.

Nemesis121804

Having the same problem and I have followed the steps in the reply and the files in the content folder still get deleted every time I restart my pc. When I hit verify and repair in the Xbox app the appears in the download app but the progress does not move. If I go the the Microsoft Store page for Darktide the Store freezes. I have to uninstall the game from Windows App settings and then redownload the entire game again when I want to play.

Mister Gwyther

Does it freeze in the same spot every time, or does it freeze in seemingly random places?

XX Khepri XX

This is the exact problem I am having here...4% and then there goes my xbox freezing, after that I go to my games and apps and the data is corrupt so i delete it, then sign on live again and the DLC automatically starts ? so I have to stop it before it hits
4% or the xbox freezes again...WHATS GOING ON?

Georges C.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Spireitedaz, I believe that not in all games it will be possible to activate the mods, below I leave a referral link.

https://support.xbox.com/en-us/help/games-apps/...

How to enable MODS

To see if a game is compatible with mods, launch the Xbox for Windows app on your PC, go to the game details page, and look for This game can be modified.

Once you've found a mod-compatible game, install it and do the following:

Launch the Xbox app, then go to the game details page.

Press the More actions button..., choose Enable mods and follow the instructions.

After you do this, the game folder will become accessible for modifications.

Xbox PC app seemingly freezes after going to game page