Xbox pc app only shows profile page, no other tabs or choices

Discus and support Xbox pc app only shows profile page, no other tabs or choices in XBoX Games and Apps to solve the problem; Hi My device is surface pro X, running windows11 on arm. It's 2025 now and win 11 on arm can simulate X64 programs right? At first xbox app only... Discussion in 'XBoX Games and Apps' started by 桂子霧雨, Feb 2, 2025.

  1. 桂子霧雨
    桂子霧雨 Guest

    Xbox pc app only shows profile page, no other tabs or choices


    Hi

    My device is surface pro X, running windows11 on arm. It's 2025 now and win 11 on arm can simulate X64 programs right?

    At first xbox app only shows cloud gaming without other tabs on the side bar, I try to fix it, repair xbox app in settings, reinstall game services and xbox app, but things get worse: now when I open Xbox app it directly shows my profile page, and I cant even access to cloud gaming because I see nothing on side bar now.

    Is win11 on arm only allowed to play xbox cloud gaming? Sadly I can't even play cloud games now.

    :)
     
    桂子霧雨, Feb 2, 2025
    #1
  2. Janice V. Win User

    Xbox pc app only shows profile page, no other tabs or choices

    Hello and welcome to our community!

    We’re excited to have you here and have great conversations! I'd be happy to be of assistance.

    I am sorry to hear about this issue. Could you please try the following steps to see if this would work?

    Step 1:

    1. Manually restore store settings:

    a) Press the Windows + R keys to open the Run window.

    b) Type wsreset.exe and press the Enter key to execute the command.

    3. Wait for the process to finish.

    Step 2:

    There are two directories in

    C:\Users\"Your Profile Name here"\AppData\Local\Packages\Microsoft.XboxIdentityProvider_8wekyb3d8bbwe\AC\TokenBroker

    Accounts and Cache. Each folder has one file in it. Delete them both

    Step 3:

    Click Start and click Settings.

    Select System.

    Select Storage.

    Select This PC.

    Click Temporary files.

    Choose Temporary files.

    Click Remove files.

    Step 4:

    Let's troubleshoot this by repairing/resetting your Microsoft Store, Xbox App, and Gaming Services on your PC.

    Please click Start > Settings > Apps > Installed Apps > look for the apps Microsoft Store, Xbox App, and Gaming Services. Click on the 3 dots > Advance Options > Click Repair then Click on Reset.

    Step 5:

    Launch Windows PowerShell as an administrator.

    Then type this code in PowerShell window:

    “Get-AppxPackage *gamingservices* | remove-appxpackage -allusers” then press enter

    This process will take a few minutes, wait for a while. (or seconds)

    Now in the same window type this command: “start ms-windows-store://pdp/?productid=9MWPM2CQNLHN” and press enter key. (if it opens the store, install the gaming services)

    Step 6:

    In the Windows Search Bar, type Credential Manager

    Click Open

    Select Windows Credentials

    Search for "Xbl_ticket" and "XblGrts|"

    Click on each ticket to expand the menu

    Select Remove

    Note: There might be lots of "Xbl_ticket" and "XblGrts|" showing up in there. Please make sure to remove them all.

    Restart your PC afterward then launch Xbox App and see if the issue persist.

    Looking forward to your feedback. Thanks!
  3. White Mamba Win User

    xbox pc app only shows cloud gaming, no other choices.

    We're still looking for an direct answer in regards with this concern, I'll update within the next 24-72 hours.

    Best regards,

    Ian

    Xbox Support
  4. Timothy O'Brien1 Win User

    xbox pc app only shows cloud gaming, no other choices.

    I have this issue running windows 11 on an ARM based device.
  5. ngocphi Win User

    xbox pc app only shows cloud gaming, no other choices.

    Thats because arm cpus don't have enough power to run the games

    Most you could run is Spartan ops RTS game

    You need the surface PRO which uses a real Intel cpu
  6. Jhonkito Win User

    xbox pc app only shows cloud gaming, no other choices.

    Hi Amanke, my name is Jhon, and will be a pleasure help you

    To give you a more specific answer, what version of Windows are you using?

    Best regards
    Jhon
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Xbox pc app only shows profile page, no other tabs or choices

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