Xbox PC app does not have any of my Xbox games under Library

Hi selena!Let's confirm first if your subscription is on the correct account. Go to https://account.microsoft.com/services to check if it's active then visit https://account.xbox.com/Profile if it shows the correct gamertag you are using on the app. Make sure that your recent subscription payment says completed on https://account.microsoft.com/billing/orders/ If everything is correct, make sure that your correct account is signed in on your PC via the Start (Windows key) > Settings > Accounts. You may also try to switch to a local user if that fixes the issue.

Do you have more profiles added on your Xbox console, DarkLordofPing?

The game license could be under a different Microsoft account in case more profiles are registered on the Xbox.

In addition to that, does the game appear in your library when you try one of the following procedures on your PC?

A. Open the Microsoft Store, and once you make sure you’re in the account that owns the game, click on “My Library” > click on the “Games” filter.

B. Open the Xbox app > click on “My Library”

Please open the store app on your PC.

Go to my library.

it should be there to download again.

hello i had the same issue but on the opposite end i redeemed a code on the microsoft store on pc and cant play it on xbox

If you have redeemed the code under the same account you will find it at your games library

Signing in on a browser tab and viewing the order history shows previous game purchases made on an xbox console (same gamertag as the one signed in on my PC), but the game pass for PC trial I am trying to redeem is not shown there, or under the "Services & subscriptions" page.

Also, using the link to sign in on view my Xbox Profile shows the same Gamertag as the xbox app.

I can also see this offer in the Microsoft Store app in the Library under the "Included with device" section. Trying to Redeem here does the same thing as doing it in the Xbox app, where I select the payment method, it shows successful, but the offer is still there and I still don't see it on my account.

Please make sure that the Gaming Services App is up to date if you are using a PC.

Press the Start button on the taskbar, type store, and open the Microsoft Store app.

Select Library.

Under Updates & downloads, check if there are any updates available for the Xbox app or Gaming Services app. If an update is available, select Update.