Xbox PC app does not have any of my Xbox games under Library

Discus and support Xbox PC app does not have any of my Xbox games under Library in XBoX Games and Apps to solve the problem; I have already tried Signing in and out Restarting my PC Reinstalling the Xbox app Signing in and signing out of the Windows store app which for some... Discussion in 'XBoX Games and Apps' started by selena packard, Mar 16, 2023.

  1. Xbox PC app does not have any of my Xbox games under Library


    I have already tried
    Signing in and out
    Restarting my PC
    Reinstalling the Xbox app
    Signing in and signing out of the Windows store app which for some reason showed me my purchase history and a few of my game

    :)
     
    selena packard, Mar 16, 2023
    #1
  2. Rostom L Win User

    Xbox PC app does not have any of my Xbox games under Library

    Hi selena!Let's confirm first if your subscription is on the correct account. Go to https://account.microsoft.com/services to check if it's active then visit https://account.xbox.com/Profile if it shows the correct gamertag you are using on the app. Make sure that your recent subscription payment says completed on https://account.microsoft.com/billing/orders/ If everything is correct, make sure that your correct account is signed in on your PC via the Start (Windows key) > Settings > Accounts. You may also try to switch to a local user if that fixes the issue.
  3. Sodangidni Win User

    Subnautica showing "Your free trial has ended. Hope you enjoyed it." when launching through PC Xbox app.

    Do you have more profiles added on your Xbox console, DarkLordofPing?

    The game license could be under a different Microsoft account in case more profiles are registered on the Xbox.

    In addition to that, does the game appear in your library when you try one of the following procedures on your PC?

    A. Open the Microsoft Store, and once you make sure you’re in the account that owns the game, click on “My Library” > click on the “Games” filter.

    B. Open the Xbox app > click on “My Library”
  4. M3tal Daz3 Win User

    Redeemed code- cant find game

    Please open the store app on your PC.

    Go to my library.

    it should be there to download again.

    hello i had the same issue but on the opposite end i redeemed a code on the microsoft store on pc and cant play it on xbox
    If you have redeemed the code under the same account you will find it at your games library
  5. JediHunter2601 Win User

    Unable to Claim Included Game Pass Trial for new PC

    Signing in on a browser tab and viewing the order history shows previous game purchases made on an xbox console (same gamertag as the one signed in on my PC), but the game pass for PC trial I am trying to redeem is not shown there, or under the "Services & subscriptions" page.

    Also, using the link to sign in on view my Xbox Profile shows the same Gamertag as the xbox app.

    I can also see this offer in the Microsoft Store app in the Library under the "Included with device" section. Trying to Redeem here does the same thing as doing it in the Xbox app, where I select the payment method, it shows successful, but the offer is still there and I still don't see it on my account.
  6. OpticRJames Win User

    My market place is not letting me download load anything and it's up to data ?

    Please make sure that the Gaming Services App is up to date if you are using a PC.

    Press the Start button on the taskbar, type store, and open the Microsoft Store app.

    Select Library.

    Under Updates & downloads, check if there are any updates available for the Xbox app or Gaming Services app. If an update is available, select Update.
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Xbox PC app does not have any of my Xbox games under Library

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