Xbox PC App Crashing Upon Launch?

I can't even make it to the friends list...

My Xbox app, Xbox beta, and Smart Glass apps are crashing immediately upon launch, I see the green loading screen for a fraction of a second then crash. Very frustrating.

Thanks for that Duz! I passed your information along to the investigative teams so keep an eye on your email for information from them.

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Xbox Forums Staff



Be sure to check out the Xbox Forum Guidelines and
if you're a member of the Xbox Insider Program, check out the Xbox Insider Program Forums for help with Insider Program
troubleshooting.

1. When opening the app, I get the green splash screen with the Xbox logo, and then sometimes a see a black sidebar on the left side for a split second that looks kinda squished before the app crashes.

2. After reinstalling, iOS prompts me to accept or deny notifications from the app, but otherwise crashes immediately as normal.

3. I cannot login to any account on this device, as I have no option to. The Xbox app on Windows 10 and my Kindle Fire seem to work fine, however.

4. Feel free to share the email with the team.

Thanks for your assistance.

Hey Florianmsn -

It looks like Misses Quinzel is working with you in another thread. Hang on to that link and keep in touch with her.

--------------------------------------



Xbox Forums Staff



Be sure to check out the Xbox Forum Guidelines and
if you're a member of the Xbox Insider Program, check out the Xbox Insider Program Forums for help with Insider Program
troubleshooting.

Hey there Duz!

We believe this issue has been mitigated with the recent app update. Can you download the newest update and let us know if things still crash on you?

Thanks!