Xbox PC App AMD Adrenalin Driver does not recognize The Alters

hey.

I had the same problem, its not the nvidia driver issue rather amd's. all you have to do is install AMD adrenalin and install the driver and you are good to go!

I'm Samy an independent advisor. Welcome to the Xbox community. How are you?

Uninstall the drivers and app from your PC, download the new ones from the AMD website and see if it resolves the issue.

If the problem persists, contact AMD support. Keep in mind that these are newly released games and AMD may not have updated the software to recognize the games in their app yet.

I can confirm that it's not that as well. I restored to the factory driver version and checked all settings, then upgraded to the latest version and did the same. I wasn't able to find any setting in AMD Adrenaline to configure the Xbox app/Console Companion settings manually.

One other thing I've checked is to run "AMD Software: Adrenaline Edition" and check the version of the drivers for my GPU. The "Driver & Software" section of the app's main window shows "Current Version: 22.5.1 Released 4/28/2022" and "Status: Up To Date". Clicking on "Check for Updates" does not change the displayed information. The app's window offers a way to run Flight Simulator. I tried running via that method, with the same final result.

Hello,mal ㅤ

Welcome to Microsoft Community.

I'm sorry to hear you're experiencing issues with uninstalling AMD Adrenalin Edition. This kind of problem can be frustrating, but don't worry, we'll work through some steps to try and resolve it. Here's what you can do:

1. Use Windows Safe Mode:
   
   1. Restart your computer and boot into Safe Mode. This mode loads Windows with a minimal set of drivers and can often bypass conflicts that prevent software uninstallation.
      
   2. Once in Safe Mode, try uninstalling AMD Adrenalin Edition again. To do this, see this article |Start your PC in safe mode in Windows - Microsoft Support
      
2. Use the AMD Cleanup Utility:
   
   • AMD provides a Cleanup Utility designed to remove any remnants of AMD drivers and software.
     
   • You can download it from the AMD website. Run this utility to ensure all AMD software components are removed.
     
     To do this, see this article| AMD Cleanup Utility to Remove AMD Driver Files | AMD
     
     Note: You may not be able to download it directly in Safe Mode, so make sure you download and install the program before entering Safe Mode and run it after entering Safe Mode
     

The last one, is an actual thread in the AMD community where AMD tech support mentioned that disabling driver updates might help with this, please refer to:

Solved: AMD Adrenalin edition 22.11.2 stuck on Detecting y... - AMD Community

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Feel free to let me know if any updates.



Chandy |Microsoft Community Support Specialist