Xbox Pass for PC, Ark Surival Evolved won't update.

Adam Roth1 · Jun 6, 2023

I recently installed the XBox app on PC to start playing games with my nephew; and we played Ark for a day or so, then all of a sudden I tried to login and no servers were populating at all. I tried resetting the filters and nothing. He said that he has to do an update, but I didnt, he also mentioned his version of the game was 960.8 whereas mine was 959.13. I tried to prompt my Xbox Pass to check for updates but the button just does nothing, no updates found I suppose? I tried reinstalling the game but it still installed the old game with the old version. Any pointers on this, is it a game version issue and if so how do I fix this, and if not how can I fix this error?

Thanks in advance!

:)

Ben4724

Hi! My name is Ben a fellow member of the community and hope you are doing well!

With regards to the version of the game on different platform, to be honest it is the Game Developer who implements updates on each platform. As of the moment, there are no further announcements from the Game Dev as to when will the 9.60 version will be released on Xbox Game Pass for PC edition.

Here is the link in one of the Microsoft community forum as well where it is being discussed https://answers.microsoft.com/en-us/xbox/forum/......

I just searched it as well on Ark's forum website and others are talking about it being released this Monday but cannot find any official statement from the Game Developer yet so what I can suggest is to keep an eye on the Windows version of the game and see if an update will become available. You may also check this link for reference from other gamers https://survivetheark.com/index.php?/forums/top...

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

I hope the information helps somehow. Feel free to post back if you need more help and we will try with the best of our knowledge to offer assistance.

Kind regards,

Ben

Adam Roth1

The game released an update which I installed, but now I have a sad face next to my play button which is now greyed out. Ive tried to troubleshoot this but nothing has seemed to work.

I have signed out and back in. I have gone into my computer settings and reset both the Microsoft Store and XBox apps and logged back in. I have checked to make sure my Windows is upto date.

None of these have done anything and the sad face is still there. Other games appear playable, so I would assume this is simply an Ark issue but not sure.

Any other suggestions?

XBF - Tali

Hello LKELLY96,

Thank you for contacting the Xbox support forums. Ark Genesis Part 2 is part of the Genesis season pass that you can purchase separately with Ark: Survival Evolved. At this time, the Ark: Survival Evolved Explorer's Edition which includes; the Survival Evolved Season Pass, Extinction, Aberration, Scorched Earth, and Survival Evolved Aberrant Skins is the current edition that is available on Game Pass.

Ark: Genesis Part 2 is part of the second expansion pack which is not currently available with Game Pass. However, Game Pass members may currently receive a discount on the ARK: Genesis Season Pass which would include Ark: Genesis Part 2.

I hope this helps and I apologize for any confusion!

-Tali

XBF Crystal P

Hi there Paper Man,

Thanks so much for the reply as well for trying the troubleshooting steps.

The next step, will require using a weblink to help acquire the Ark Survival Evolved for PC from the game pass.

https://www.microsoft.com/p/ark-survival-evolved/9nblggh52xc6

Try this and let us know the results.

Wolf Pack XL 23

Also, by the way, the Genesis DLC is part of the Season Pass for Ark Survival Evolved.

Xbox Pass for PC, Ark Surival Evolved won't update.