Xbox PASS CONBRANÇA INDEVIDA [Translation - Xbox PASS COLLECTION UNBELIEVED]

Hysath · Jun 27, 2019

Bom hoje eu comprei o xbox pass por 1.00$ mais no cartão veio 2 cobranças uma de 4.00$ e outra de 1.00$

procurei no meus histórico de compra e não achei nada referente a esses 4.00 da cobrança, quero saber o porque estou sendo cobrado, pode ser uma quantia pequena, mais ainda sim, isso me deixou triste, por compra um produtor por um preço e ser cobrado por outro
sem nem mesmo saber o porque.

Se alguém puder me esclarecer isso ficaria muito grato

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[Mod Translation - Well today I bought the xbox pass for $ 1.00 more on the card came 2 charges one of $ 4.00 and another $ 1.00

I looked in my purchase history and I did not find anything referring to those 4.00 of the collection, I want to know why I'm being charged, it may be a small amount, but still, that made me sad, buying a producer for a price and being charged
on the other without even knowing why.

If anyone can clarify this, I would be very grateful]

:)

XBF Amber M

Hi Hysath,

Thanks for reaching out to us in the forums for this issue. To best see what the charges you're seeing are related to, I recommend you log into your account to

check out your purchase history, which will best detail the charges made on your Microsoft account. Sadly, we here on the forums lack the necessary tools to directly assist with billing issues. Should you have issues in viewing your purchase history online,I
would recommend to contact Customer Support
for further assistance.

Give this a try and let us know your results.

I hope that this helps out.

XBF Ezra G

Hi Alessandro,

Thanks for your post. I understand you are experiencing an issue with a purchase for Xbox Game Pass that you made on your account was not charged the proper promotional price. To resolve this, please check out our

Refund Request page to fill out a refund request, if the issue persists, please use the
Contact Us portal to speak to an agent.

Please keep us updated.

XBF Brad A

Hello Silva,

Thanks for reaching out to the forums. We see you have a question on a charge. If you check the 4$ charge. This would be for verification purposes. This charge will be returned to you within the next few days.

Thanks,

Brad

WPAK

Hi,

what game exactly are you trying to install? Since it has to be a part from the Xbox Game Pass collection, see this link for some information about Game Pass:
https://www.xbox.com/games/xbox-game-pass

Side note: it won't result in you owning the game, you will be able to play all of those games that are in the collection as long as you have the Xbox Game Pass subscription

Elshiznitski001

It looks like Borderlands, the Handsome collection is currently on game pass only for Xbox One and not yet on there for the PC Game Pass.

Xbox PASS CONBRANÇA INDEVIDA [Translation - Xbox PASS COLLECTION UNBELIEVED]