XBox Party Chat invitation notification not working on Xbox One or Phone App

Jahner33 · Feb 13, 2020

For the last couple of weeks I have not been receiving Party Chat invitations on either my Xbox One or Phone. I receive every other notification on the system for example Messages, Achievements, Headset Assigned, etc. I also still receive notifications
when I join a party saying you joined a part and so-and-so joined the party. I have tried the below items to fix this issue with no success.

1. Completely power cycled the Xbox.

2. Completely power cycled Internet Modem and Wireless Router.

3. NAT is open.

4. Changed profile settings such as avatar and a few other things. Support asked me to do this.

5. Logged out of account on my phone. On the Xbox went into the Notification settings and turned each notification to off individually and then all notifications off. Removed my account from my Xbox. Power cycled the Xbox. Re-logged in and turned all
the notifications back on.

None of these worked.

6. I logged into a buddy's account on my Xbox and was able to receive Party Chat invites.

7. My buddy logged into my account on his Xbox and he DID NOT receive Party Chat invites.

6 & 7 tells me it is my account that is the issue and not the Xbox or phone.

:)

Cam Soper

Pude encontrar a alguien en el equipo de Xbox que pudiera arreglarlo para nosotros. Anoche soltaron una solución. Debería estar funcionando ahora.

Frankalore the Merci

Have you tried removing and re-adding your buddy on xbox. I know its probably the first thing you tried.

Jahner33

Thanks for the update. I hope it gets fixed soon. This is a rather annoying issue.

Cam Soper

I escalated the issue internally and the Xbox people are definitely looking at it now. Hopefully it'll be fixed for us soon, but they didn't give me an ETA.

(Disclaimer: I am not officially representing Microsoft or Xbox here.)

Cam Soper

Me he puesto en contacto con éxito con personas del equipo de Xbox. Dicen que lo están investigando, pero no saben cuándo se arreglará. Dijeron que la información que proporcioné debería ayudar.

No trabajo para Xbox (trabajo para una parte diferente de Microsoft) así que no quiero hablar por ellos, pero espero que nuestro problema se solucione pronto!

(Descargo de responsabilidad: no represento a Microsoft aquí. Esta es sólo mi opinión.)

XBox Party Chat invitation notification not working on Xbox One or Phone App