Xbox party chat fails when a PC player joins the party

BrandonLexa · Apr 20, 2020

Hi,

Recently I have been trying to play online with friends on both xbox and PC using xbox party chat. When in a party with just the people on xbox, the party works fine as always, but when a friend on PC joins, suddenly I can no longer hear anyone in the party
and they cannot hear me, but they can all communicate fine with each other. Occasionally I can hear the PC player for a second or two before everything cuts out though. I have tested this with a different friend on PC and the exact same issue occurs, so that
rules out it being an issue on my friend's end.

I have gone through every setting I can find in the xbox settings and made sure they enable everything to do with online communication, but nothing has changed. Additionally, I had similar problems occur a few months ago when a friend who plays on xbox had
his microphone break and tried chatting with me through the party chat app on his phone. Similarly, I was unable to hear anything he said and I am pretty sure he couldn't hear me, but I cannot remember exactly.

As a side note, when the failure happens, the circles around everyone's gamerpictures stop indicating that anyone else is talking except for me. Not sure if that helps.

Any help would be much appreciated as I would really like to be able to chat with all my friends at once.

:)

XBF Leo G

Hello BentBreadloaf,

Thank you for posting on the Xbox forums. We will be locking this thread due to it being revived by a new post. If there are any questions, discussions or issues that anyone would like to bring to our attention, please create a new thread. We will be
more than happy to answer any questions or provide solutions for any issues. Thank you again and happy gaming
BentBreadloaf!

BentBreadloaf

I had this problem also, I was told to go to network settings and clear the MAC address and that fixed the issue

Settings > Network settings > Advanced settings > Alternate MAC address > Clear

Hope it helps

Tried that didnt work for me. I have tried many things and nothing works

A Wild Deino

I had this problem also, I was told to go to network settings and clear the MAC address and that fixed the issue

Settings > Network settings > Advanced settings > Alternate MAC address > Clear

Hope it helps

steeledwand7664

Just so that I am clear when you are trying this in party chat? In game chat?

You can hear the other players in the chat but they can not hear you?

Are you starting the party through the stream on the xbox itself? Or are you starting the party through the xbox app on the pc itself?

These are two different things.

I personally have noticed that if I try and join a party through the Xbox itself and not the xbox app I can hear the other people but they can not hear me. If I join the party or start a party and have people join through the xbox app on the PC then it works
fine.

So try that and see if that fixes your problem.

FeLee

Unfortunately I'm having the same problem. It works 10% of the time, but fails to let other "turn on" party chat. I want to know WHY we have to "turn on" party chat when we join a party with friends... Shouldn't it automatically be on?

Xbox party chat fails when a PC player joins the party