Xbox Party Chat Audio Distortion

Hi,

A distorted audio when communicating with Xbox Live parties online is possibly caused by a network connection error or a server connection error. If you're using headphones, speakers, or another audio accessory and you hear a crackling or distorted sound,
the accessory might not be connected properly. To properly isolate your concern, please provide us the following information:

• Are you using a headset to chat with Xbox Live parties?
• Is the microphone working on a different device?
• Have you tried to update the sound card drivers on your computer?

In the meantime, you may refer to this
link for solutions that can help resolve the audio issues on Windows 10.

I found I was having problems with the audio there was a sort of echo/reverb on the game audio. I found out if I turned the volume on the turtle beach headset 100% down and then just used the audio controls on the stereo adapter it fixed the issue.

The problem seems to be I was getting game audio from the TV into the head phones which was going via the volume control on the TB headset wire, and previously on the 360 just the chat was coming from the pad. With the new adapter on the Xbox One it pulls
the game audio and the chat audio via the pad, and I was also getting the game audio from the TV with a slight delay causing the distorted sound.

Basically turn the game volume on the wire control thing on the TB headset fully down and it sorts the distorted game audio.

The way the chat adapter volumes work is the 2 buttons on the left control the balance between game and chat audio, the middle is mute and the two on the right are master volume. This can be confusing as the two on the right used to be chat volume on the
adapter that came with the original Xbox One headset/mic thing.

Hope that helps in some way.

SD

Because all you ever hear are morons shouting and swearing, when they aren't whistling, singing or sounding distorted with their bad-qu.ality mics. Best chat is party chat

To be able to record party chat audio you will need an Elgato or anything external capture card as that will capture any audio on your Xbox (Party, Game, All audio)

Hey Darkxeon

Thank you for taking the time to post this on the Xbox Forums.

Could you, please, elaborate a bit more on specifically what audio are you unable to hear when you have your headset connected to your controller? Game audio or Party chat audio?

If this pertains to Party chat audio, then I recommend that you take a look at

this article as it covers different troubleshooting techniques for diffrent scenarios reguarding party chat.

Keep in mind that certain headsets, if not equipped with a stereo feature, only support one type of chat, that is usually Party chat.

I hope this is of some use to you.