Xbox Party Chat Audio blocks out all other sound for Windows 10

Hi,

Incorrect configuration setting is one of the potential reasons why you are having echo or sound issues in voice party on the Windows 10 Xbox app. To help you resolve this concern, we need to gather more information. Kindly verify the following:

• Have you tried using a different profile and check if the issue persists?
• Are you using wired connection?

In the meantime, we recommend that you perform the troubleshooting steps provided on the link below:

Troubleshoot game audio or video issues on Windows 10

Try different audio formats for party chat

Keep us updated.

Hey, all. For folks hitting this issue on the Xbox App on Windows 10, please try the steps listed here:

support.xbox.com/.../troubleshoot-party-chat

Through our investigations we've found a few different issues that tend to pop up on Windows 10 devices with regarding Party Chat:

1. Teredo adapter not functioning normally.

2. Windows Firewall being shut down (sometimes by third party security software), blocking Teredo connectivity.

3. Third party security software blocking Teredo connectivity.

The steps in the link above walk through some workarounds for the most common scenarios we've encountered.

Hi all, please try the following guidelines to see if it may help with this issue. Let us know if the info helps or not.

Troubleshoot audio in parties and issues with multiplayer games on Windows 10

support.xbox.com/.../troubleshoot-multiplayer-game

NAT type for Xbox app on Windows 10 shows as “Not available”

support.xbox.com/.../troubleshoot-party-chat

Thanks,

Best

Hi,

A distorted audio when communicating with Xbox Live parties online is possibly caused by a network connection error or a server connection error. If you're using headphones, speakers, or another audio accessory and you hear a crackling or distorted sound,
the accessory might not be connected properly. To properly isolate your concern, please provide us the following information:

• Are you using a headset to chat with Xbox Live parties?
• Is the microphone working on a different device?
• Have you tried to update the sound card drivers on your computer?

In the meantime, you may refer to this
link for solutions that can help resolve the audio issues on Windows 10.

Hello Tephlon,

Thank you for posting here on the Xbox forums. We understand that you are unable to hear or be heard in party chat on Windows 10. If you haven't already, we suggest trying out the troubleshooting steps on this support article: Troubleshoot
audio in parties and issues with multiplayer games on Windows 10

Hope this helps! Please let us know how it goes.