Xbox page not loading

Discus and support Xbox page not loading in XBoX Accessibility to solve the problem; What i can do? I need to cancel my subscription from my xbox acc. But everytime i go at my microsoft acc page not loading, it refresh all the time..... Discussion in 'XBoX Accessibility' started by Denis Adam, Dec 27, 2023.

  1. Denis Adam
    Denis Adam Guest

    Xbox page not loading


    What i can do?
    I need to cancel my subscription from my xbox acc.

    But everytime i go at my microsoft acc page not loading, it refresh all the time..

    I try to use -> my tablet, my phone, 2 laptops... google chrome, opera, microsoft edge.. nothing working...

    :)
     
    Denis Adam, Dec 27, 2023
    #1
  2. MarvinaPerez Win User

    Xbox page not loading

    Taking into account what you tell us, everything related to this type of requests in terms of subscriptions, refunds, payments and billing. It is validated directly in the “Accounts and Billing” area. Below you will find the general attention and communication line (in the options choose “Accounts and billing”)

    · Contact via telephone.

    · The following link is the direct link that will take you to contact Accounts and Billing. You will only have to interact with the Boot with simple questions that will ultimately lead you to connect with a customer service agent. Remember that you only have to initially write “Accounts and billing”.

    https://support.xbox.com/contact-us/
  3. Denis Adam Win User

    Xbox page not loading

    Im trying to cancel my subscription from pc Opera GX.

    When i go to my microsoft account it canot load, its always refeshing page..
  4. MarvinaPerez Win User

    Xbox page not loading

    Hi, my name is Marvina and I will be happy to help you.

    I'm sorry you have this problem. Follow the instructions below for a solution.

    These are the steps you are doing?

    Cancel a subscription
    To cancel your subscription on your Xbox console:
    Press the Xbox  button to open the guide.

    Go to Profile & system > Settings > Account > Subscriptions.
    Choose the subscription you want to manage, then follow the steps to cancel. If you meet the requirements, you will be asked to start the refund process for your subscription.

    To cancel or turn off recurring billing, and check if you're eligible for a refund, from your mobile or desktop browser:

    Go to Services & subscriptions and sign in with the Microsoft account you used to purchase your subscription. It is important that you use that account.
    Services and subscriptions
    Find your subscription and select Manage.

    Please note that if you see the Turn on recurring billing option instead of a link that says Manage, this means that your subscription is already set to expire on the date shown and you will not be charged after that date.

    You can continue to enjoy the benefits of the subscription until it expires.
    Select Cancel subscription and follow the instructions.
    Please note that if you are eligible for a refund, you will see an option to make an immediate cancellation with a refund.

    Information source (credits):
    https://support.xbox.com/help/subsc...ions/cancel-recurring-billing-or-subscription

    I hope I can help you solve it.

    Best regards,
    Marvina.
  5. Francia J. Win User

    Support page not loading

  6. XBF Crystal P Win User

    do not load the page

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Xbox page not loading

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