Xbox online profile reset - downloaded dlc cannot be re downloaded

Hey guys, I wonder if anyone here could help me. The other day I went on my xbox live account to download an update, but found I couldn't long in. I kept getting an error code (can't remember what it was) but in attempts to fix it I deleted my online profile
(just the profile, not the accosiated content) and redownloaded it from my microsoft account. I was then able to sign in to do the update, however my entire xbox live profile was gone - avatar, achievements - the lot. Now, I'm not a big online player, mostly
I just used my online account to download dlc and updates, so I barely had any achievements on that profile, so its no big loss. My concern is in the event my harddrive breaks, how do I recover all the dlc stuff I have bought when my live profile doesn't recognise
I have already downloaded it? As for why my profile messed up, I think I know why. I was under 18 years of age when I first got my xbox live and between that time and now I've turned 18 and thus would need an adult account. I think as a result my microsoft
account has gone and tried to update from a child account to an adult but messed up somewhere along the line. I suppose I should be glad I'm not one of those people who spend hours playing online or I wouldn't be so calm about all this as I am now lol. Tldr
: how do I make my new adult xbox live profile recognise the dlc I have downloaded so I could download it again if need be in the future?

:)

 

unable to connect to xbox live

Did both. With re-downloading my profile, I got an error saying 'Sorry, profiles cannot be downloaded just now.'

 

Profiles cannot be downloaded

I was having the same issue as everyone else with logging into Xbox Live. I tried everything the support page suggested. I even deleted my profile. However, now I am receiving a n7907319otice stating that
profiles cannot be downloaded right now and to try again later. The code is still 80151103. If anyone has any information I would appreciate it. thx.

 

Hey, Thecreatorseye! It's sounding like you might have created a new profile on accident. This generally happens when an email is used that users believe are linked to their profile, but it's either not or it's simply a contact email on the account. If you
know the gamertag for the other account, I suggest
contacting us via phone or chat support to see if you can get the full details for that information. There is no way to transfer over content from one gamertag to another.

If you run into any issues, please let me know! We will want to dig into it further to get you sorted out.

 

Hi Misses Quinzel, thanks for your reply! I'll see if I can find out the old gamertag as it has been sometime since I used the account before all this happened.

In the meantime, is there a way of manually backing up DLC content on an external harddrive?

My only concern in all this is if my xbox harddrive dies and I loose all my DLCs. Other than that I'm not too fussed about the other online account data like achievements or saved games.

Thanks again,

TCE

 

Hey, TCE! You can copy the DLC to a flash drive if you would like, but you will likely run into the issue of not being on the account that owns the content, and receive errors. It doesn't hurt to try it out, though!

 

Im having issues with signing into my profile and it kept saying password or email wrong .. I knew the email was rgt and i had recently changed the password .. I put the new password in and it still said wrong so i did another reset and checked that it was
rgt by signing onto my microsoft account and was working well .. Tried to sign into my xbox and no go ... Needless to say ive rest the password at least 5 times to no avail .. Im not suspended from my account yet n hopefully wont be but it just wont work ..
So looking for answers in the forum and thru support q&a i found something that said delete profile then download again so. I did but now i get error message saying password must be at least 16 digits blah blah and it is but its not working and i cant download
my profile .. Can someone please help me ???