Xbox One/Xbox 360 games no longer show up in my games library.

H0MEIMPR0VEMENT · Mar 1, 2022

Since Thursday 24.02. over 30 Xbox One/Xbox 360 games and Games with Gold Xbox One games no longer show up in my game library on my Xbox One. I don't know what most of them are because I no longer have an overview. The Xbox One games are definitely at least Pure Pool, Resident Evil 1 and Geometry Wars 3 Dimensions Evolved. The licenses are probably still there because you can still download the games directly from the store. But there is also a buy option, and clicking this buy option will show that you already own the game. To me, this points to an error in the marketplace. With Powerstar Golf, the "Full game version" addon is no longer recognized, although it has been downloaded. I can't follow my purchased games from the activity feed either. I tried several times to add the games to the activity feed, which worked for those without a tick mark, but not for most with this mark. And last night all game tracking was deleted. How can you specifically help me, what can I do specifically? Please help with these issues.

:)

Georges C.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello H0MEIMPR0VEMENT, when it comes to games that may have disappeared from your account, or simply can't view them the ideal would be to contact Xbox support via chat, they can access your account and your data and accurately verify the licenses of the games that are in your account.

https://support.xbox.com/en-us/contact-us

WPAK

Those games no longer show up when looking in the library here:

https://www.xbox.com/xbox-game-pass/games

So my assumption is they may have been removed

Saumonelle

Im on the right account, on Xbox One it shows the games in the library but not on Xbox 360

HG KillJacked

Same here. My entire xbox 360 library is no longer appearing under my ready to install list. I can't start any 360 digital game, and it doesn't even show that i OWN the games anymore.

Hundreds of dollars worth of games gone......

This is a horrible bug.

Please fix this quickly.

anthonyaggett

I know whats happened and it stupid. All old gen games from 360 and Original Xbox dont show anymore, and can only be found in store. And any games that you do own, if they are in Games Pass, games with Gold or EA access they dont show in your library only
the library applicable to them. I had over 100 games in my library before a load of them being 360 titles. But no theyre gone, and some Xbox one games that i own dont show because theyre on the games pass. It waiting for xbox to fix the issue.

Xbox One/Xbox 360 games no longer show up in my games library.