Xbox One X won't recognize my lan cable. Any suggestions?

Discus and support Xbox One X won't recognize my lan cable. Any suggestions? in XBoX on Consoles to solve the problem; Ive tried 4 different cables and have connected them to other devices such as my PS4 , PC & Smart Tv, they all work. No idea was going on... Discussion in 'XBoX on Consoles' started by x HAD0UKEN x, Jan 22, 2019.

  1. x HAD0UKEN x
    x HAD0UKEN x Guest

    Xbox One X won't recognize my lan cable. Any suggestions?


    Ive tried 4 different cables and have connected them to other devices such as my PS4 , PC & Smart Tv, they all work. No idea was going on

    :)
     
    x HAD0UKEN x, Jan 22, 2019
    #1
  2. Spazpol Win User

    Xbox One X won't recognize my lan cable. Any suggestions?

    If the cable you know is good (it works on other devices) then there is a high probability the LAN port on your xbox is the issue. To repair that would require logging a hardware support case.
  3. H3PA80R Win User

    Xbox One X won't recognize my lan cable. Any suggestions?

    If the cable is a cat6 cable it should work. If not this could be the issue. If one of the cables you tried is a cat6 then it should be an issue with the console. In that case i would recommend to go to the device support page and set it up for an repair
    or talk to the store where you bought it.

    Hope that helps.
  4. Aldrums24 (Alexis) Win User

    Xbox One X won't recognize my lan cable. Any suggestions?

    Maybe you need to find a new Ian cable
  5. XBF Jasmine Z Win User

    Xbox One X won't recognize my lan cable. Any suggestions?

    Hi HAD0UKEN,

    Thanks for reaching out to us here on the Forums!

    We understand that the cables are not working on the console itself but it does on other devices. Have you been using the same brand of cables each time?

    Considering everything, it would seem that there might be an issue with the port itself on the console. I would recommend looking into getting the console repaired.

    Check out the following link
    Getting
    your Xbox console or Kinect sensor serviced     for more information.

    Please let us know if you have any other questions, concerns or input regarding this situation :)
  6. skylaar Win User

    Xbox One X won't recognize my lan cable. Any suggestions?

    Trying another cable is the easiest option but also make sure you have it plugged in all the way. Most of them click into place. I have had people yank them out improperly breaking the small tab and then it no longer clips and locks into place making
    it loose an ineffective.
Thema:

Xbox One X won't recognize my lan cable. Any suggestions?

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