Xbox one x wont connect to xfinity hotspot

Discus and support Xbox one x wont connect to xfinity hotspot in XBoX Accessibility to solve the problem; Iam using my moms xfinity account to have wifi at my house, and for some reason it stopped working inside my house but when i leave it works on my... Discussion in 'XBoX Accessibility' started by xGACx FaDed, Oct 1, 2019.

  1. xGACx FaDed
    xGACx FaDed Guest

    Xbox one x wont connect to xfinity hotspot


    Iam using my moms xfinity account to have wifi at my house, and for some reason it stopped working inside my house but when i leave it works on my phone no problem.but at home it stopped connecting to dhcp servers on xbox one x i cant find the issue anywere...(the
    account is in service)

    :)
     
    xGACx FaDed, Oct 1, 2019
    #1
  2. XBF Leo G Win User

    Xbox one x wont connect to xfinity hotspot

    Hello xGACx FaDed,

    Thank you for keeping us updated. I know that the console does have issues connecting to devices that have low bandwidth. Most providers' hotspots will have a certain amount of high speed data available. After the high speed data has been used,
    the provider will give you access to lower speeds. It is a process known as throttling. This lets you keep using the hotspot even though the high speed data is consumed. If your hotspot is being throttled, it may cause an issue with the console connecting
    to the hotspot despite the console having been connected to it before. We recommend reaching out to Xfinity to inquire about that. Be sure to let us know the results!
  3. XBF Leo G Win User

    Xbox one x wont connect to xfinity hotspot

    Hello xGACx FaDed,

    Thank you for posting on the Xbox forums. We understand that your hotspot is not able to connect to your Xbox One X. We have a support article on our website regarding the

    DHCP error message
    that you mentioned. Keep in mind that most of the solutions are geared towards a router or gateway. There may be some solutions that do not apply to a hotspot since they require you to log in to router settings. We recommend trying out
    some of the solutions in the article, and be sure to let us know the results!
  4. skylaar Win User

    Xbox one x wont connect to xfinity hotspot

    I know a few have commented already but just something to keep in mind is my kids were having to disable the Instant On settings for Xbox so it would do a full boot each time they were using a hot spot. With the instant on setting it was not refreshing
    the network information like it does with a full start.
  5. xGACx FaDed Win User

    Xbox one x wont connect to xfinity hotspot

    Yea since its the xfinity wifi thats everywere i have no access to a router this has happened a few months ago but after a few days it started working i just dont understand why i only have this problem inside my house if i walk down the street it connects
    to my phone perfectly but then i come in my house it cant find an ip address.

    I guess this is more of an xfinity problem i was just hoping to come across people with the same problem its a little rediculous
  6. XBF Amber M Win User

    Xbox one x wont connect to xfinity hotspot

    Hey there,

    We will be locking this older thread due to it being revived by a new post. If the issue is
    on going, we recommend creating a new thread
    detailing the issue at hand and any troubleshooting steps (if any) you’ve tried so far. We will be more than happy to answer any questions.

    Thank you!
Thema:

Xbox one x wont connect to xfinity hotspot

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