Xbox one x unable to see 2.4Ghz wifi

Discus and support Xbox one x unable to see 2.4Ghz wifi in XBoX on Consoles to solve the problem; After around 4 years of use and being able to connect to either 2.4Ghz or 5Ghz my Xbox suddenly only saw the 5Ghz network band. This was strange... Discussion in 'XBoX on Consoles' started by LirasNav, Nov 24, 2022.

  1. LirasNav
    LirasNav Guest

    Xbox one x unable to see 2.4Ghz wifi


    After around 4 years of use and being able to connect to either 2.4Ghz or 5Ghz my Xbox suddenly only saw the 5Ghz network band. This was strange considering that even when the 5Ghz band was not in reach and 2.4Ghz was, it still refused to even show the 2.4Ghz band. I’ve tried restarting the internet and even disabled the 5Ghz band entirely, but still no 2.4Ghz. This is an issue now because my 5Ghz band has stopped working and I only have 2.4Ghz. The connection uses IPV4.

    :)
     
    LirasNav, Nov 24, 2022
    #1
  2. JosefLBohorquez Win User

    Xbox one x unable to see 2.4Ghz wifi

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today despite this Lirasnav

    Additional information is needed, please tell me:

    What console do you have?
    Is this happening only with your home Wi-Fi network or are you not able to see other 2.4Ghz networks?
    If you didn’t tested that you can try sharing mobile data via Wi-Fi hotspot and verify in that way
    Did you not tried adding your Wi-Fi network manually using the Xbox settings?
  3. José Caique Win User

    Console system is not able to turn off WIFI

    I see that the Xbox One console opens WIFI hotspots like a router through my Windows 10 notebook and WIFI Analyzer software, varying the channel and frequency (2.4GHz or 5GHz), but when the frequency becomes 2.4GHz the connection with the remote I fell and this is still interfering with my internet access point at home.
  4. XBF Ezra G Win User

    problème wifi 2.4ghz Xbox one x

    Hello Kaeltän,

    Thank you for your post. I understand you are experiencing an issue with connecting to your wireless network. To troubleshoot this, please attempt a

    power-cycle
    .

    Please let us know how this goes.
  5. sandy the hippy Win User

    WiFi connection

    You may want to check if your wireless is 2.4 or 5ghz combined.

    Most routers use 1 wifi network across both 2.4 and 5ghz frequency bands. This can be an issue. 2.4ghz has a further range than 5ghz, and if using 5ghz the signal may drop causing a disconnect.

    It should be possible via router wifi settings to separate the 2, effectively making your router have "2" wifi networks- one running 2.4ghz and one using 5ghz. They doing that, and connecting only via the 2.4ghz and see if the issue persists
  6. Kevenstu01 Win User

    XBOX One Controller on MSI X570 Carbon Pro Wifi

    hi Nin012

    bluetooth can get interference from the 2.4GHz wifi band

    try disabling the wifi adapter to see if your controller is still losing connection
Thema:

Xbox one x unable to see 2.4Ghz wifi

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